Description :

Job Title : Google Workspace Admin/GCP/.

Experience : 4yrs to 10yrs.

Salary : 20Lpa to 30Lpa.

Shift : (Rotational shift).

Opportunity Type : hybrid.

Placement Type : Full time Permanent Position.

Key Responsibilities :

- collaboration applications including, but not limited to Microsoft Office 365, Google Workspace, Dropbox, Box, Lucid chart, Asana, Tableau, Slack, SurveyMonkey, and Quip.

- Google Workspace primarily Google Drive & Editors (Docs, Sheets, Slides, Sites, Forms, Drawing) and AppScripts, 3rd party add-ons and custom integrations.

- Microsoft Office 365 All O365 apps, including Power Automate and all 3rd party integrations and custom developments.

- Deep technical experience with above applications (APIs, integrations) for daily maintenance tasks, system configuration, and custom solution development.

- Ability to offer deep application features consulting, including the execution of exception evaluations and new SaaS application request intakes.

- Handle objections with professionalism and escalate complex issues when necessary.

- Collaborate with team leads and quality analysts to improve call quality and overall performance.

- Ensure compliance with company policies, process guidelines, and US calling regulations.

Required Skills & Qualifications :

- Bachelors degree or equivalent.

- 4-10 years of experience in GCP/Google workspace /Google Cloud Platforms.

- Excellent verbal communication and interpersonal skills.

- Mandatory skill is Google App Engine, Also known as GAE.

- Goal-oriented, positive attitude, and strong work ethic.

- Must be capable to provide support and guidance on GCP operations and services depending upon enterprise needs.