CG-VAK - Senior DevOps Engineer

Job Description :

Key Responsibilities :

- Own end-to-end customer deployments across cloud, BYOC, air-gapped, and data-center environments.

- Deploy and operate production environments using Kubernetes, Helm, and Terraform.

- Troubleshoot complex Kubernetes, networking, infrastructure, application, and deployment issues.

- Build and maintain observability, monitoring, alerting, and reliability.

- Handle customer escalations and drive issues to resolution with a "fix first, optimize later" mindset.

- Automate deployment and operational workflows.

- Work closely with Engineering, Product, and Customer teams to resolve production challenges.

- Participate in on-call and shift rotations, including critical customer escalations outside standard working hours.

Required Skills :

- Strong experience with Kubernetes orchestration, Helm chart management, and Terraform infrastructure as code.

- Proven ability to troubleshoot networking, infrastructure, and application problems in production environments.

- Handson experience building observability stacks (metrics, logs, tracing) and setting up alerting mechanisms.

- Proficiency in scripting or programming for automation (e.g., Bash, Python, Go).

- Excellent communication skills and a customerfocused mindset for handling escalations.

- Ability to work effectively in crossfunctional teams and across multiple time zones.