Position AVP / Sr. Manager - IT Digital Tech Analyst

Role & Responsibilities :

Key highlights of the role are listed below (purely indicative and not limiting) :

- Drive IT strategies and long-term vision to build best in class digital platform.

- Should have understanding of the digital payment ecosystem and various digital modes

- Work with fintech payment partners, work on partner APIs

- Partner with business owners and agile product teams to build company portfolio plan

- Lead requirements discovery, solution design, user story writing, feature development, and user acceptance testing

- Identify key capabilities needed as well as identifying potential issues

- Partner with cross functional teams regularly to ensure alignment on feature development and prioritization

- Monitor and evaluate product performance to ensure constant improvements

- Strong analytical, prioritization, and negotiating skills

- Usability and customer-focused design experience a plus

- Passionate about solving customer and business problems

- Prepare the UAT, CUG and go live plan Take knowledge transfer from development managers for any project due for testing.

- Make test cases basis user document shared by development managers.

- Perform comprehensive testing covering all journey and features and scenarios both positive and negative. Identify issues and share feedback with development team.

- Ensure thorough checking of entire life cycle of an application across all downstream applications and systems.

- Test each and every journey thoroughly on all browsers, devices (mobile/desktop) etc

- Discuss the feedback / issues jointly with development managers, BSG and product teams.

- Make trackers and keep all stake holders updated.

- Overlook progress of issue resolution and ensure timelines are met. Ensure on-time and bug-free delivery.

- Ensure Root Cause Analysis (RCA) is done by BSG for reported bugs and ensure corrective action is taken in a time-bound manner

- Ensure all stake holders are updated periodically.

- Digital innovations

- Continuous intervention on new products and changes on digital space.

- Study Market dynamics of Digital technology and bring to the table innovations that will help the bank acquire customers and impact existing processes.

- Upgrade digital marketing knowledge and skills by attending various workshops and seminars

- End to end ownership of alliances and partner management, self-motivated, multi-tasker, and demonstrated team-player.

Job specific skills :

Applicants should possess the following attributes :

- Manages partner on-boarding. Oversees operational and technology integration

- Partner management. Track and evaluate performance of new alliances against business model projections and determine actions

- Lead the development in IT with vendors and processes to maximize ROI from partner channels

- Good understanding of digital ecosystems and technology (in payments and/or financial services is preferred)

- Strong problem-solving skills

- Ability to work independently and in a collaborative environment and accomplish tasks with self-direction

- Ability to prioritize and manage multiple initiatives simultaneously

- Meet established deadlines

- Excellent written and verbal communication skills

- Experience in any of the following technologies will be an added advantage :

1. IBM Integration Bus, Kafka, Java, WebSphere MQ.

2. Web Service (SOAP & REST), Middleware /API governance using IBM

3. Integration Bus, WebSphere Message Broker

4. SQL & PL/SQL, NodeJS, Basic Unix/Linux knowledge, Angular JS, Jira

Educational Qualifications :

- BE/ B.Tech/ ME/ M.Tech, MBA/PGDBM, BCA, MCA, MSc (Statistics), BSC, Computer Science, Information Technology, Engineering, Data Science, or a related field.

- Graduate / Post Graduate with relevant domain experience.

Minimum Experience :

- 8-12+ years of experience.