Description :

Make Your Mark :

The Senior Systems Engineer will build and maintain tools, applications and services supporting the BlackLine SaaS application and internal teams. A successful candidate must possess solid critical thinking skills and have experience supporting large server farms, 24x7 High Availability mission-critical traffic-intensive web infrastructures and be familiar with container technologies. Large SaaS experience is very desirable.

You'll Get To :

- Ensure 99.99%+ availability of the services and infrastructure that spans across multiple hyperscalers.

- Design, Build and Run container platforms and supporting automation in a highly available, high traffic environment.

- Monitor and maintain health, performance, and security of all cloud infrastructure components.

- Build systems and perform necessary tasks to deliver against committed project timelines.

- Desire to automate everything

- Solve real-life problems in a bleeding-edge, high-performance, and high-traffic environment.

- Maintain documentation and operational knowledge base.

- Adhere to change management and other established processes and procedures.

- Respond to and troubleshoot incidents. Conduct root cause analyses.

- Evaluate and analyze systems, performance, issues, and metrics in order to provide recommendations for continuous improvements.

- Participate in a scheduled 24/7 on-call rotation for second tier support escalations.

What You'll Bring :

- 5+ years supporting Windows and/or Unix and/or Linux (Ubuntu, CentOS, Redhat)

- Experience in hybrid cloud and/or multi-cloud environments (GCP, Azure, AWS, VMWARE)

- Experience with data backup technologies (Commvault, Cloud native backups solutions)

- 3+ years supporting a SaaS/Hosting type critical revenue-generating environment.

- 2+ years working with development and continuous integration related tooling (GitHub, Jenkins, BitBucket)

- 1+ years of experience with container platforms and tooling (GKE, Kubernetes, Docker, Rancher, Helm, Anthos, Istio, AKS, etc)

- 1+ years of experience developing Infrastructure as Code (Terraform)

- Experience with software development processes and methodologies.

- Experience with scripting and/or systems programming languages (PowerShell, Bash, Python, Golang, C#).

- Hands-on problem-solving skills, technical leadership and mentoring qualities.

- Strong written and oral communication skills.

- 6+ years industry experience

- A minimum of two years of experience in a 24x7 operations organization, deploying and operating complex cloud infrastructure at scale

- Experience with Cloud native storage technologies

Were Even More Excited If You Have :

- Significant experience with open-source platforms and technologies.

- Experience with NetApp solutions (Cloud/On Prem)

- Track record of architecting, developing, implementing robust, distributed online solutions.

- Familiarity with Configuration Management tools (Ansible, Puppet, Chef, Salt).

- Experience in mixed Windows/Unix/Linux environments.

- Certified Kubernetes Administrator (CKA)