Job Responsibilities :

- Act as Level 3 / Final Escalation Point for Azure incidents and service outages.

- Diagnose and resolve complex Azure infrastructure and platform issues.

- Perform deep-dive troubleshooting across Azure Compute, Networking, Storage, and PaaS services.

- Handle Azure VMs, VMSS, AKS, App Services, Azure SQL, Cosmos DB, Functions, and Load Balancers.

- Configure and troubleshoot VNet Peering, NSG, Azure Firewall, Application Gateway, and ExpressRoute.

- Lead Root Cause Analysis (RCA) and implement preventive actions.

- Design and review High Availability, Disaster Recovery, and Resiliency solutions.

- Optimize Azure environments for performance, security, and cost management.

- Implement Azure Governance, RBAC, Policies, and Security Best Practices.

- Work with Azure Monitor, Log Analytics, and Application Insights for monitoring and observability.

- Automate operational tasks using PowerShell, Azure CLI, ARM/Bicep, or Terraform.

- Collaborate with Microsoft Support for critical production issues.

- Review production changes, deployments, and cloud migration activities.

- Mentor L1/L2 Engineers and contribute to technical documentation and knowledge base.

Required Skills :

- Microsoft Azure (IaaS & PaaS)

- Azure Virtual Machines (VMs)

- Azure Kubernetes Service (AKS)

- Azure Networking

- Azure Firewall / NSG / Load Balancer

- Azure Application Gateway

- ExpressRoute / VPN Connectivity

- Azure Storage Services

- Azure SQL / Cosmos DB

- Azure Functions / App Services

- Microsoft Entra ID (Azure AD)

- RBAC / IAM

- Key Vault / Defender for Cloud

- Azure Monitor / Log Analytics / App Insights

- PowerShell / Azure CLI

- ARM Templates / Bicep / Terraform

- Incident Management & RCA

- Cloud Security & Governance

- Production Support & Troubleshooting.

Qualification :

- Bachelors Degree in Computer Science / IT or related field.