Key Responsibilities :

- Azure Infrastructure : Deploy, configure, and manage Azure IaaS and PaaS services, including Virtual Machines, Virtual Networks, Network Security Groups, Azure Firewall, VPN/ExpressRoute gateways, storage, App Services, and Azure SQL.

- Azure Landing Zones : Implement and maintain landing zones aligned with the Microsoft Cloud Adoption Framework, including management groups, subscriptions, RBAC, Azure Policy, and resource tagging.

- Cloud Migration : Execute on-premises-to-Azure migrations using Azure Migrate, Azure Site Recovery (ASR), and database migration tools.

- Identity and Access Management : Manage Microsoft Entra ID integrations, Entra Connect, Conditional Access, Privileged Identity Management (PIM), and managed identities.

- Backup and Disaster Recovery : Configure and manage Azure Backup, Azure Site Recovery, monitoring, and disaster recovery solutions.

- L2 Support and Incident Management : Resolve infrastructure incidents and service requests within agreed SLAs, perform root-cause analysis, and escalate complex issues to L3 teams with detailed diagnostics.

- Cloud Security : Apply security baselines using Microsoft Defender for Cloud and implement secure-score recommendations.

- Automation and Infrastructure as Code : Automate routine tasks using PowerShell and Azure CLI, and work with ARM templates, Bicep, or Terraform.

- Cost Optimization : Monitor Azure consumption, optimize resource utilization, and prepare monthly cloud usage and cost reports.

- Technical Documentation : Prepare low-level designs, operational runbooks, as-built documentation, and project handover documents.

- Presales Support : Assist with effort estimation, technical solution inputs, and proof-of-concept implementations.

Required Skills and Qualifications :

- 3 - 5 years of hands-on experience in Microsoft Azure infrastructure.

- At least 2 years of experience in customer-facing consulting or managed services environments.

- Strong working knowledge of Azure networking, compute, storage, and identity services.

- Practical experience delivering at least one end-to-end Azure migration or landing zone deployment.

- Good understanding of Windows Server, Active Directory, DNS, and DHCP.

- Hands-on scripting experience with PowerShell.

- Working knowledge of Bicep, ARM templates, or Terraform.

- Familiarity with ITIL processes and ticketing tools such as ServiceNow, Jira Service Management, Freshservice, or similar platforms.

- Strong written and verbal English communication skills, with the ability to interact with customer IT teams.

Certifications :

Mandatory :

- Microsoft Certified : Azure Administrator Associate (AZ-104).

Preferred :

- Microsoft Certified : Azure Solutions Architect Expert (AZ-305).

- Microsoft Certified : Azure Security Engineer Associate (AZ-500).

- Microsoft Certified : Azure Network Engineer Associate (AZ-700).

Good to Have :

- Experience with Azure Virtual Desktop deployment and image management.

- Exposure to Microsoft Sentinel or Microsoft Defender XDR.

- Experience supporting UAE government or semi-government customers.

- Arabic language proficiency.

Candidate Requirements :

- Currently based in the UAE with a valid residence visa, or able to transfer the visa without delay.

- Available to join immediately or within 15 days.

- A valid UAE driving licence is preferred for customer site visits.

- Willing to work at customer premises and support occasional after-hours change windows.