Job Responsibilities :

- Day-to-day operational and technical support for Azure cloud IaaS/PaaS and all Server systems on Linux/Windows Platform.

- Proficient in Azure Cloud IaaS, PaaS administration and monitoring.

- Be part of the team that supports customers Cloud deployments in 24x7 operational support system.

- Participation on SEV1/2 Incidents, Problems & Changes.

- Should be aware of ITIL processes manage Escalations as well as customer interaction.

- Improve monitoring and alerting systems by appropriate usage of automation tools.

- The candidate should manage all activities in cloud environment.

- To be in the roster call out and be available for on-call support as needed.

- Plan & implement service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.

Qualifications/Skills :

- Working knowledge on : Microsoft Azure, Unix, Windows.

- Experience implementing, monitoring and maintaining Microsoft Azure solutions.

- Deployment, testing, delivery and maintenance for the full life cycle of activities related to Systems and subscriptions on Public Cloud.

- Designing and implementing solutions leveraging Cloud Components : COMPUTE, STORAGE, NETWORK, SECURITY, GOVERNANCE.

- Compute : Deploy, manage, and monitor VM's, VMSS, Azure App Services, etc.

- Storage : Tables, Files, Disk, Blobs, Data Lake, Data Share, Backup.

- Network : Virtual Networks, Virtual WAN, VPN (S2S, P2S), DNS, Firewall, Content Delivery, Load Balancer, Application Gateway and Traffic manager.

- Backup : Azure recovery service vault, Business continuity, ASR, Backup Policies.

- Update Management : Kace, Azure Update Management, WSUS.

- Security : Azure AD, On-Prem AD, Front Door, Key Vault.

- Governance : Azure Portal, Cloud Shell, Azure Monitor, Azure Advisor.

- Azure Featured Components : App Service, API Management, Event Hub, Functions App.

- Ability to identify issue at Azure level and resolve.

- PowerShell and Unix shell scripting skills.

- Linux system administration tasks including configuration, troubleshooting, and automation.

- Excellent written and verbal communication skills.

Education and Experience Requirements :.

- 5-8 years of IT Infrastructure related experience.

- 3+ years of experience with Windows supporting enterprise class applications.

- Minimum 3 years of experience in Azure administration.

- Knowledge of AWS will be a plus.

- Experience in Sentinel, Security Centre, Microsoft Defender for Cloud will be big plus.

- Bachelor's degree in computer science or a related field.

Preferred Certifications :

- Microsoft Certified : Azure Administrator Associate.

- Experience with Linux and Windows Server environments.

- Knowledge of CICD, ARM, Bicep, Terraform/Ansible for automation will be a plus.

- ITSM Technologies (JIRA, ServiceNow) awareness and usage.

- Problem solving skills and ability to think algorithmically.

- Able to work under pressure and odd hours.

Non-Technical / Soft Skills :

- Good team player/leader.

- Self learner.