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Application Support Engineer

FIA Consultancy Services
8 - 12 Years
Mumbai

Posted on: 19/05/2026

Job Description

Job Description :


Our client a wealth management company is looking at the following :

- Serve as the primary point of contact for all application-related issues, enhancements, and troubleshooting for PMS, AIF, Wealth Management, and Mutual Fund platforms.

- Lead end-to-end system implementation projects, including gathering requirements, coordinating with vendors and internal IT teams, managing UAT, and ensuring seamless integration into the existing infrastructure.

- Provide day-to-day support for critical applications such as Wealth Spectrum, MFund applications, and custom-built in-house systems, ensuring minimal disruption to business operations across PMS, AIF, Wealth, and Mutual Funds.

- Build and automate customized reports using VBA, Excel Macros, and SQL to support business users and stakeholders.

- Manage incident resolution by identifying and addressing root causes, implementing preventative measures, and ensuring timely communication with affected teams.

- Collaborate with cross-functional teams, including Operations, Risk, Compliance, and Fund Management, to ensure applications align with business objectives and regulatory requirements across PMS, AIF, Wealth, and Mutual Funds.

- Conduct system upgrades, version control, and ensure regular patches and maintenance for all relevant applications.

- Develop and maintain user manuals, documentation, and provide training for end-users to ensure effective utilization of systems.

- Manage Change Requests (CR) by tracking timelines, ensuring proper documentation, and liaising with stakeholders using tools like Jira and Project Insight.

- Support the integration of Data Warehousing and Master Data Management systems to enhance reporting and data consistency across teams.

- Coordination with respective team and ensuring BCP and DR setup for respective applications are up and running. Ensuring drills are conducted as per defined schedules.

- Ensuring VAPT observations across applications are closed on timely basis.

- Supporting various Audits throughout the Financial year and providing evidence as required by auditors. Also, Closing all the audit observation on timely basis.

Requirements :

- 10+ years of experience in application support, systems integration, and IT project management, preferably in BFSI/wealth management domains.

- Strong hands-on experience with financial platforms such as Wealth Spectrum, MFund, or similar applications.

- Proficiency in VBA, Excel Macros, and SQL for reporting and automation.

- Experience working with incident management systems and change management tools like Jira, Project Insight.

- Solid understanding of fund structures (PMS, AIF, MF), industry workflows, and regulatory compliance in financial services.

- Demonstrated ability to lead cross-functional projects and collaborate effectively with internal stakeholders and external vendors.

- Excellent problem-solving, communication, and documentation skills.

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