The Jamf L3 Engineer provides advanced Apple device management support, including patching strategy execution, compliance enforcement, and complex troubleshooting aligned to CLIENT standards.

- Own end to end JAMF Pro platform strategy, architecture, and governance

- Design and implement complex policies and workflows

- Design and govern DEP/ABM workflows, device provisioning models, patching strategies, and lifecycle standards

- Design and enforce security, compliance, and configuration baselines for Apple endpoints.

- Partner with InfoSec, Risk, and Audit teams to meet regulatory and enterprise security requirements.

- Lead change management, including JAMF upgrades, migrations, and new feature rollouts

- Automate macOS builds, patching, and compliance

- Troubleshoot advanced Jamf and macOS issues

- Integrate Jamf with Apple Business Manager and IdP

- Lead Jamf upgrades and platform enhancements

- Perform root cause analysis and preventive actions

- Mentor L2 engineers and review escalations

- Maintain documentation and technical standards

- Coordinate with Apple and Jamf vendors

- Provide documented release and patch deployment process and related standards and policies

- Provide monthly reporting on patches installation and compliance status

- Participate in change control meetings, providing technical and service-based recommendations on applicability of potential patches

- Provide secured repository for software license keys and certification management

- Build and present dashboards and reports on compliance, device health, incidents, and user experience

Mandatory Requirements :

- Deep expertise in JAMF Pro and enterprise Apple device management.

- Strong understanding of macOS/iOS security, compliance, and lifecycle management

- Good communication skills, Hybrid Work set-up in Pune, should be willing to do Overtime and work on holidays if required and be on stand-by for on call support