Ansira is a global, independent marketing technology and services firm that empowers brands to drive growth through their partner ecosystems. Ansira offers a comprehensive suite of solutionsto help brands synchronize their distributed networks and deliver seamless brand-to-local marketing at scale.

Their platform enables partners to create brand-compliant campaigns, manage digital assets, and engage consumers through personalized experiences. Ansira supports over 500 brands across various industries,

including automotive, retail, healthcare, and telecommunications.

Job Description Summary :

We are seeking a Senior Support Engineer with 5+ years of experience in application support and development. The role involves supporting and enhancing client-facing platforms.

As a Senior Support Engineer, you will play a criticalrole in supporting and enhancing our client-facing platforms and custom applications.

You will be responsible for troubleshooting, maintaining, and enhancing systems involving Form.io, SSIS packages, SQL, JavaScript, and related technologies. This role requires strong problem-solving skills, the ability to manage critical issues, and a proactive approach to automation and

innovation.

Job Requirements :

- Hands-on expertise in Form.io, SSIS, SQL Server, JavaScript, C#, Powershell.

- Knowledge of .NET, HTML/CSS, and API integration is a plus.

- Familiarity with IIS hosting, Azure, Git, and JIRA.

- Provide L2/L3 technical support for custom applications and data-driven solutions.

- Configure client setups and workflows using Form.io.

- Develop, maintain, and troubleshoot SSIS packages for data integration.

- Design and optimize SQL queries, stored procedures, and database processes.

- Implement and troubleshoot JavaScript-based solutions for web applications and automation.

- Perform root cause analysis and resolve defects in production systems.

- Collaborate with cross-functional teams (Development, QA, Product, and Clients) to deliver fixes and enhancements.