This role ensures the delivery of Mainframe Infrastructure Services and drive platform modernization & optimization initiatives as well as Innovation and Automation. The Senior Manager oversees both third-party and internally managed IT infrastructure to meet the enterprise's operational and strategic needs.

Key Responsibilities :

Mainframe Engineering

- Lead the design, deployment, and lifecycle management of Mainframe Infrastructure installed in Colo datacenters.

- Ensure Mainframe infrastructure solutions are optimized, secure, and aligned with business and technology strategies.

- Champion innovation, automation & Ansible, AI enabled and DevOps practices to accelerate delivery and improve reliability.

- Oversee Mainframe services delivery and collaborate with Internal and External stakeholders to manage platform

- Manage initiatives to modernize legacy mainframe systems by working closely with application teams, improving operational efficiency, reducing costs, and enhancing business agility

Operational Governance and IT Service Management :

- Manage the performance of IT infrastructure services delivered by external vendors, ensuring service-level agreements (SLAs) are met and supporting business continuity.

- Act as the point of escalation for critical issues from business partners, driving prompt and effective resolution.

- Oversee governance of IT operations, ensuring that outsourced services are aligned with enterprise goals and maintaining compliance with regulatory and business standards.

Team Leadership and Cross-functional Collaboration :

- Lead a team of infrastructure engineers and professionals, fostering innovation, efficiency, and collaboration.

- Partner closely with application and product teams, ensuring infrastructure capabilities effectively support evolving business requirements.

- Guide the team in adopting best practices for infrastructure resilience and security while enabling digital transformation initiatives.

- Drive cross-functional programs that enable cloud adoption, infrastructure optimization, and digital transformation.

Required Qualifications :

- This role requires a deep understanding of Mainframe technologies z/OS, DB2/IMS, MQ Series, Broadcom Software, Mainframe Hardware - z16, DASD(DS8K) & Tape(TS7770) technologies.

- Strong leadership skills and experience with large-scale infrastructure projects are essential to successfully guide the organization and improve overall business agility.

Experience :

- Bachelor's degree in computer science, Engineering, MIS, or a related field, or equivalent work experience.

- 15+ years of Experience in managing Mainframe Infrastructure (z16, DS8000, TS7770 hardware, SAN Fabric and Software (z/OS, DFSMS, GDPS, CA1, ACF2, DB2/IMS, MQ Series and various other ISV Software's from IBM, BMC, Broadcom etc.)

- Deep understanding of mainframe technologies with hands on experience - z/OS, Mainframe Storage Hardware & Software, Broadcom Products and IBM and other ISV Products

- 10+ years of leadership experience, with a proven track record in delivering business and technical roadmaps by leading technical teams and executing initiatives. Experience in driving cost optimization initiatives and rationalization.

- Manage software installations, upgrades, and patching - IBM and Broadcom and Other vendor software's

Technical Expertise :

- Demonstrated ability to design, deploy, and manage large-scale Infrastructure operations, focusing on reliability, performance, and scalability.

- Strong knowledge of Mainframe server architecture, storage solutions (DS8K, TS770 and SAN Fabric)

- Strong knowledge on Mainframe Modernization and Cloud technologies including AWS, Azure, and GCP is a plus.

Strategic Leadership :

- Proven record of driving diverse initiatives and executing efficiently, balancing short-term goals with long-term strategy.

Operational Excellence :

- Skilled in ITSM practices (e.g., incident, problem, and change management), especially within datacenter and Cloud

- Expertise in implementing automation and monitoring solutions to reduce manual intervention, optimize infrastructure, and improve system reliability.
- Demonstrated reasoning and troubleshooting skills to resolve complex technical issues.

Financial Acumen :

- Ability to manage budgets, including capital and operational expenses, related to Mainframe server, storage & Backup, and datacenter initiatives.

- Skilled in cost optimization, vendor management, and strategic partnerships to maximize infrastructure investments.

Communication and Collaboration :

- Strong customer service orientation, with experience in customer relationship management

- Proven success in influencing, leading, and coaching technical teams, including those outside of direct leadership.

- Excellent communication skills, with the ability to articulate complex technical concepts to executives and non-technical stakeholders.

Preferred Qualifications :

Technical and Strategic Vision :

- Experience delivering Mainframe Solutions with a commercial mindset. Skills on Mainframe Modernization assessment and cloud migration is a plus

- Solid understanding of emerging I&O technologies and industry best practices, including knowledge of IT service management (ITIL) and agile methodologies.

- Success in blending traditional best practices with emerging methods, such as DevOps, to achieve agility.

- Familiarity with data center management and understanding of current infrastructure trends.

Communication and Influence :

- Proven ability to articulate complex technical information effectively to both technical and non-technical audiences, across all organizational levels.

- Strong written and verbal communication skills, with a track record of building rapport, credibility, and trust with stakeholders at all levels.

- Demonstrated ability to influence and negotiate in complex scenarios, including experience leading change initiatives that drive organizational impact.