This role will report to the Manager of Membership experience analytics team within Enterprise Digital Experimentation & Analytics (EDEA) and will be based in Gurgaon.

The candidate will be responsible for delivery of highly impactful analytics to optimize our Digital Membership Experiences across Web & App channels.

- Deliver strategic analytics focused on Digital Membership experiences across Web & App aimed at optimizing our Customer experiences

- Define and build key KPIs to monitor the acquisition journey performance and success

- Support the development of new products and capabilities

- Deliver read out of experiments uncovering insights and learnings that can be utilized to further optimize the customer journey

- Gain deep functional understanding of the enterprise-wide product capabilities and associated platforms over time and ensure analytical insights are relevant and actionable

- Power in-depth strategic analysis and provide analytical and decision support by mining digital activity data along with AXP closed loop data

Minimum Qualifications :

- Advanced degree in a quantitative field (e.g. Finance, Engineering, Mathematics, Computer Science)

- Strong programming skills are preferred.

- Some experience with Big Data programming languages (Hive, Spark), Python, SQL.

- Experience in large data processing and handling, understanding in data science is a plus.

- Ability to work in a dynamic, cross-functional environment, with strong attention to detail.

- Excellent communication skills with the ability to engage, influence, and encourage partners to drive collaboration and alignment.

Preferred Qualifications :

- Strong analytical/conceptual thinking competence to solve unstructured and complex business problems and articulate key findings to senior leaders/partners in a succinct and concise manner.

- Basic knowledge of statistical techniques for experimentation & hypothesis testing, regression, t-test, chi-square test.

Enterprise Leadership Behaviors :

- Set the Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective

- Bring Others with You: Build the Best Team, Seek & Provide Coaching Feedback, Make Collaboration Essential

- Do It the Right Way: Communicate Frequently, Candidly & Clearly, Make Decisions Quickly & Effectively, Live the Blue Box Values, Great Leadership Demands Courage

- Competitive base salaries

- Bonus incentives

- Support for financial-well-being and retirement

- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)

- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

- Generous paid parental leave policies (depending on your location)

- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

- Free and confidential counseling support through our Healthy Minds program

- Career development and training opportunities