Posted on: 09/11/2026
Amazon Connect Support Engineer
Responsibilities:
- AWS Connect (expert)
- IVR design
- Call recording and contact center operations
- AWS (Lambda design and troubleshooting, S3 design and troubleshooting, EC2 design and troubleshooting, Event and Message Services)
- Amazon database platforms, GitSaaS (expert)
- Cloud watch/Splunk/Dynatrace
- Operational Skills (inc/Prob/Change management)
- NET/JAVA/SQL
Mandatory Skills:
- Amazon connect Support
- Call recording and contact center operations
- AWS (Lambda design and troubleshooting, S3 design and troubleshooting, EC2 design and troubleshooting)
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Posted in
DevOps / SRE
Functional Area
Technical / Production Support
Job Code
1682865