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Amazon Connect Support Engineer - AWS

Burgeon IT Services
8 - 10 Years
Hyderabad

Posted on: 09/11/2026

Job Description

Amazon Connect Support Engineer

Responsibilities:

- AWS Connect (expert)

- IVR design

- Call recording and contact center operations

- AWS (Lambda design and troubleshooting, S3 design and troubleshooting, EC2 design and troubleshooting, Event and Message Services)

- Amazon database platforms, GitSaaS (expert)

- Cloud watch/Splunk/Dynatrace

- Operational Skills (inc/Prob/Change management)

- NET/JAVA/SQL

Mandatory Skills:

- Amazon connect Support

- Call recording and contact center operations

- AWS (Lambda design and troubleshooting, S3 design and troubleshooting, EC2 design and troubleshooting)

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