Key Responsibilities :

- Install, upgrade, configure, and maintain CICS Transaction Server, zCEE, CICS PA, CAFC and other vendor products.

- Perform periodic maintenance, including FIX pack application and upgrades.

- Configure and support CICS Web Services, CICSplex System Manager, JVM Servers, and Angels.

- Monitor and troubleshoot CICS environments to ensure system availability and performance.

- Identify performance issues and provide appropriate administrative solutions.

- Use monitoring and diagnostic tools such as CA SYSVIEW, OMEGAMON, MainView, Fault Analyzer, and CICS PA.

- Perform CICS SSL setup and troubleshooting.

- Troubleshoot CICS connectivity and architecture involving CMAS/MRO, non-MRO, DataPower, WAS, and Java.

- Handle incidents and service requests through ServiceNow / BMC Remedy within agreed SLAs.

- Work with z/OS JCL and have a basic understanding of System z communications and SNA concepts.

- Interpret assembler output listings for troubleshooting purposes.

- Maintain technical documentation and DR operational procedures.

- Participate in 24/7 rotational support, including planned weekend support and implementation activities.

Required Skills :

- Strong hands-on experience in CICS Administration.

- Experience with CICS installation, upgrade, configuration, and maintenance.

- Knowledge of CICS Web Services, CICSplex, JVM Servers, and SSL.

- Good troubleshooting and problem-solving skills.

- Experience with OMEGAMON / CA SYSVIEW / MainView / Fault Analyzer / CICS PA.

- Knowledge of CICS architecture, CMAS/MRO, and non-MRO environments.

- Working knowledge of z/OS JCL.

- Knowledge of DataPower, WAS, and Java connectivity is an advantage.

- Experience with ServiceNow or BMC Remedy.

- Good communication skills and ability to work independently.

- Willingness to work in a 24/7 rotational support model.