About the Job

Location : PAN India

Notice Period : 0 to 60 days

Detailed JD :

- Design, implement, configure, and maintain both the Moogsoft AIOps platform and the Apex AIOps, Incident Management platform.

- Develop and manage integrations between Moogsoft, Apex AIOps, and other relevant IT monitoring, logging, and ITSM tools.

- Develop and implement automation workflows and runbooks within both AIOps platforms to streamline incident management and remediation processes.

- Collaborate with various IT teams (monitoring, application, infrastructure, security, operations) to understand their AIOps requirements and translate them into effective solutions on both platforms.

- Define and enforce best practices for the configuration, utilization, and administration of both Moogsoft and Apex AIOps.

- Troubleshoot issues related to platform performance, data ingestion, correlation logic, integrations, and automation within both environments.

- Create and maintain comprehensive documentation for configurations, integrations, workflows, and operational procedures for both Moogsoft and Apex AIOps.

- Develop and implement metrics and dashboards within both platforms to provide visibility into IT health, incident trends, and the effectiveness of AIOps implementations.

- Ensure the security and compliance of both Moogsoft and Apex AIOps platforms and their integrations.

QUALIFICATIONS AND EDUCATION REQUIREMENTS :

- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.

- Proven experience (typically 8+ years) in a technical role focused on AIOps platforms, event management, or systems integration, with specific experience in both Moogsoft and Apex AIOps.