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Job Description

Job Summary :


1) Designing, Implementing, and Maintaining Adobe Campaign Classic infrastructure.

2) Working closely with Marketing, Analytics, Business & IT teams to ensure seamless data integration, technical enhancements, and customer experience orchestration.


Responsibilities :


- Configure and manage Adobe Campaign Classic (ACC), including data integration / ingestion after campaign execution


- Develop and maintain data models, schemas to support customer data management and analysis in ACC

- Collaborate with stakeholders to gather requirements, design solutions, and implement new features and functionalities

- Troubleshoot issues, perform root cause analysis, and resolve technical problems in Adobe Campaign Classic

- Ensure data quality, integrity, and compliance with organizational standards and regulatory requirements (Data Governance)

- Stay up-to-date with Adobe product roadmaps, releases, and best practices, applying knowledge to continuously improve the Adobe stack


- Mentor junior team members, providing guidance and training on Campaign Classic

- Utilize Query Service in ACC to create custom queries, aggregate data, and generate insights

- Configure new data sources, such as CRM, ERP, or social media platforms, to ingest into ACC

- Set up new destinations in CDP, such as Adobe Campaign Classic


Requirements :


- 4+ years of hands-on experience with Adobe Campaign Classic


- Strong understanding of customer data management, data modeling, and data governance principles

- Experience with data integration, APIs, and cloud-based architectures

- Proven track record of successfully implementing and maintaining large-scale Adobe projects

- Excellent problem-solving skills, with the ability to troubleshoot complex technical issues

- Strong communication and collaboration skills, with experience working with cross-functional teams

- Bachelor's degree in Computer Science, Information Technology, or a related field

- Adobe Certified Expert in Campaign Classic and/or Real-Time CDP is a plus

- Migration from Adobe Campaign Classic from v7 to v8 will be added advantage

- Implement IP warming strategies to ensure optimal email deliverability and reduce spam filters will be added advantage


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