ACI Worldwide - Senior Business Analyst

Job Details :

enabling ACI to deliver competitive payment solutions.

- Uses a variety of standard and advanced techniques in the elicitation, analysis, documentation, and management of requirements.

- Inventory requirements in the central repository, using key attributes to allow for prioritization and grouping.

- Expands knowledge of the payments industry, product offerings, and applied technology.

- Ensures quality and timeliness of requirements processes to stay at least one release ahead of the development lifecycle.

Job Responsibilities :

Stakeholders are to define and validate solutions that meet business needs, goals, or

objectives.

- Builds and manages relationships with stakeholders based on an understanding of their influence and needs.

- Analyzes and synthesizes information elicited from stakeholders, defines and manages the

plan to deliver requirements, documents, and manages requirements throughout the project

life cycle.

- Provides input on features/functions to Product Management in developing the product

roadmap.

- Provides input to the Product Marketing Manager on case studies and customer reference

implementations.

- Continuously develops domain knowledge, depth, and breadth, in the payments industry, ACI products, customer base, and applied technology.

- Perform other duties as assigned.

- Obtains information from stakeholders.

- Uses tools (paper-based and automated) for gathering inputs.

- Uses Voice-of-Customer (VoC) techniques to uncover latent customer needs.

- Meets with Product Managers, Application Development representatives, customers, and

industry experts to discover product specifications.

- Reviews product documentation, industry or regulatory specifications, and requirements

database to discover product specifications.

- Conducts elicitation sessions.

- Conducts field research with clients and targeted users to gather data to determine user

stories and functional/non-functional specifications.

- Uses targeted and routine approaches for gathering input to user stories and functional/non-

functional specifications.

- Gathers business requirements from customer-specific engagements.

- Validates requirements with stakeholders.

- Prioritizes requirements.

- Organizes and synthesizes information.

- Uses various analysis and modeling techniques.

- Ensures requirements meet market and business needs.

- Prepares requirements documentation.

- Presents requirements in an understandable format.

- Obtains needed approvals.

- Plans business analysis approach based on project complexity, risks, assumptions,

dependencies.

- Defines the plan to deliver requirements, including elicitation, analysis, and management.

- Builds and manages relationships with stakeholders based on an understanding of their

influence and needs a Strategy and Product.

- Acts as a subject matter expert (SME) of the majority of functionality in one solution, and in Components of a second solution.

- Broad knowledge of the technology used in ACI and competitive solutions, as well as

technology trends in general.

- Leverages this knowledge in determining the priority of addressing technology requirements/

upgrades within the solutions.

- Provides input/help to conference/customer presentations.

- Understand and adhere to all corporate policies to include but not limited to the ACI Code of

Business Conduct and Ethics.

- Strong communication and writing skills.

- Technical experience in a business analyst or documentation role.

Knowledge, Skills, and Experience required for the job :

- 4+ years in an industry-related role such as technical support, product management or product development with exposure to marketing, or comparable work experience.

- Significant experience in all aspects of business analysis.

- Very broad knowledge of the payments industry, customer base, and applied technology.

- Experience in the application of payment solutions in at least one vertical market within the payments industry.

- Ability to transform knowledge into requirements that provide a competitive advantage.

- Knowledge and understanding of products, competitive offerings, and market drivers.

- Experience working on projects of a high degree of complexity that span more than one geography.

- Experience working with stakeholders of equivalent level internally and externally to agree

functional and non-functional requirements.

- Technical experience that enables understanding and the ability to explain the advantages and disadvantages of the technology used by ACI.

- Knowledge and skill sets required to act as the Subject Matter Expert in components of an ACI solution.

- Can articulate market segment statistics for which ACI solutions are aimed, including size, market share, trends, and competitors.

- Excellent verbal and written communication skills.

- Excellent negotiation and collaboration skills.

- Creation of quality, easy-to-understand papers and presentations.

- Works independently, using own judgment to complete tasks and helps others.

- Experience developing and presenting customer and conference presentations.

Preferred Knowledge, Skills, and Experience needed for the job :

- Professional Business Analyst association membership preferred.

Work Environment :