Zoho CRM Developer

Job Description :

Responsibilities :

- Configure and customize ZOHO CRM system based on business needs

- Map out CRM processes and document system specifications

- Provide ongoing technical support and troubleshoot system issues

- Perform quality assurance testing to ensure system functionality

- Assist with system upgrades and integration with other systems

- Monitor ZOHO CRM system and provide regular performance reports

- Incident and change management functions under production support.

- Proven work experience of 3 to 4 years as a ZOHO CRM Functional Consultant role.

- Perform quality assurance testing to ensure system functionality

- Assist with system upgrades and integration with other systems

- Monitor ZOHO CRM system and provide regular performance reports

- Incident and change management functions under production support.

- Proven work experience of 3 to 4 years as a ZOHO CRM Functional Consultant

- Experience with CRM software (e.g. Salesforce, Microsoft Dynamics)

- Understanding of ZOHO CRM best practices and functionality

- Ability to analyze and interpret business requirements

- Excellent problem-solving and communication skills

- Knowledge of data analysis and reporting

Mandatory skills : ZOHO CRM