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Zensar Technologies - Scrum Master

Posted on: 29/08/2025

Job Description

Responsibilities :


- Facilitate all Scrum ceremonies, including sprint planning, daily stand-ups, sprint reviews, and sprint retrospectives.

- Ensure Scrum principles and practices are followed by the team.

- Foster a collaborative and self-organizing team environment.

- Identify and remove impediments that hinder the team's progress.

- Work with stakeholders and other teams to resolve dependencies and issues.

- Proactively address and mitigate risks.

- Mentor and coach team members on Agile principles, Scrum practices, and self-organization.

- Guide the team in improving their Agile maturity and performance.

- Facilitate continuous improvement and learning.

- Ensure the product backlog is well-defined, prioritized, and refined.

- Collaborate with the Product Owner to manage the backlog and ensure alignment with business goals.

- Facilitate backlog refinement sessions.

- Track and report on Agile metrics, including burndown charts, velocity, and sprint progress.

- Use metrics to identify areas for improvement and drive continuous improvement efforts.

- Provide regular updates to stakeholders on sprint progress and team performance.

- Build and maintain strong relationships with stakeholders, including Product Owners, developers, and other teams.

- Communicate effectively with stakeholders to ensure alignment and transparency.

- Facilitate collaboration and communication between the team and stakeholders.

- Utilize and manage Scrum tools, including Jira, Jira Align, and Confluence.

- Ensure accurate and up-to-date information in the tools.

- Provide training and support to the team on using the tools.

- Promote and implement Agile techniques, including User Stories, Continuous Integration, ATDD, TDD, Continuous Testing, Pairing, and Automated Testing.

- Facilitate Agile games and workshops to enhance team collaboration and understanding.

- Stay up-to-date with the latest Agile trends and best practices.

- Identify and manage non-development dependencies related to delivery.

- Collaborate with other teams to resolve dependencies and ensure smooth delivery.

- Embody servant leadership principles and foster a culture of trust and collaboration.

- Facilitate conflict resolution and promote a positive team environment.

- Increase transparency and situational awareness within the team.


Required Skills :


- Proven experience as a Scrum Master.

- Deep knowledge of Agile development methodologies and Scrum framework.

- Proficiency in Jira, Jira Align, and Confluence.

- Knowledge of User Stories, Continuous Integration, ATDD, TDD, Continuous Testing, Pairing, Automated Testing, and Agile Games.

- Strong understanding and application of servant leadership principles.

- Ability to mentor and coach teams and individuals.

- Excellent communication and people-interaction skills.

- Strong analytical and problem-solving skills.

- Ability to facilitate conflict resolution.

- Ability to identify and manage non-development dependencies.

- Ability to influence behavior without having organizational hierarchy.


Preferred Skills :


- Professional Scrum Master Certification : CSM, PSM I, or PSM II certification.

- Agile Certifications : Other relevant Agile certifications.


Required Experience :


- 5+ years of experience as a Scrum Master or in a related Agile role.

- Proven experience in facilitating Scrum ceremonies and removing impediments.

- Experience in coaching and mentoring Agile teams.

- Experience with Agile project management tools (Jira, Jira Align, Confluence).


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