Description :

Position : L3 Storage Administrator

Experience : 8+ years

Type : Full-time

Role Overview :

As an L3 Storage Administrator, you will act as the senior technical expert for enterprise storage systems, leading complex troubleshooting, architecture decisions, and critical production escalations.

Key Responsibilities :

- Provide L3 support for enterprise storage environments, focusing on Dell EMC VMAX / PowerMax arrays.

- Lead high-severity incident resolution, root-cause analysis, and long-term fixes.

- Manage and optimize SDRF, Open Replicator, SRDF, TimeFinder, and replication workflows.

- Design and implement storage architecture, performance improvements, and capacity planning.

- Administer and troubleshoot SAN switches (Brocade / Cisco), including zoning, fabric design, NPIV, firmware upgrades, and failover testing.

- Oversee storage provisioning, DR configuration, migrations, and data replication for business continuity.

- Collaborate with cross-functional teams (Unix, VMware, Database, Network, Backup) on complex multi-layer issues.

- Lead storage automation initiatives using scripts or native tools (if applicable).

- Maintain governance, compliance, documentation, and change-management standards.

Required Technical Skills :

- Expert-level knowledge of Dell EMC VMAX / PowerMax architecture and administration.

- In-depth experience with SDRF, Open Replication, SRDF, TimeFinder, BCV clones, and snapshots.

- Strong command over SAN fabric technologies, Fibre Channel concepts, and multipathing (PowerPath, MPIO, etc.).

- Ability to perform performance analysis, bottleneck identification, and tuning.

- Skilled in migration planning, DR failover and failback, and replication design.

- Solid understanding of storage security, zoning best practices, and fabric architecture.

Soft Skills & Other Requirements :

- Strong analytical and problem-solving ability with a focus on root-cause solutions.

- Excellent communication skills to handle leadership-level interactions during Sev1/Sev2 incidents.

- Ability to work independently, lead initiatives, and mentor L1/L2 teams.

- ITIL certification preferred.