Posted on: 18/08/2025



Responsibilities :
- Minimum 6+ years of experience in z/OS System Administration environment with work management, user management, journal management and performance management
- Act as support and domain expert for z/OS operating system and system components provide direct technical support as needed in the planning, coordination, installation, implementation and testing of releases, upgrades, or changes to z/OS operating system, network, and component software
- Primary support for assigned ISV products along with diagnose z/OS platform system and product issues and follow up with root cause analysis
- Analyse performance issues while providing technical consultation and inquiries from the other IT technical teams
- Support for new product installation and evaluation as needed
- Participate in Disaster Recovery planning and tests as scheduled
- Assume personal responsibility for resolving problems in most effective way possible within SLA reaching root cause and preventing problems
- Lead daily Operations meetings provided there are no P1 incidents running
- Aid with identifying problem management trends
- Validated knowledge in the following technologies : z/OS, Unix System Services, SMP/E, REXX, Java, VSAM, Third party products
- Proven experience in providing support for ISV products.
- Ability to Recognize complex problems related to functional objectives.
- Analyze situations and implement solutions, or develop new system elements, procedures or processes and demonstrated ability on BRMS, Tape management, ATL/VTL for Tape Libraries
- Can act as the technical lead on internal team projects or participate on project teams that impact the z/OS platform
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