YASH Technologies - Software Engineer - SFDC Sales Cloud

Experience : 3-5 Years

Job Description :

- Analyze and understand requirements, and provide technical solutions.

- Analyze requirements and develop technical solutions aligning to Salesforce best practices.

- Conduct solution reviews of team members.

- Contribute to Practice level tools and asset creation activities.

- Involve in ideation activities to build tools and assets for the Practice.

- Mentoring and grooming junior team members.

- Participate in performing procedures, especially focusing on complex issues.

- Provide guidance and expertise to team members.

Required Technical/ Functional Competencies :

Platform Development :

- Hands-on experience in APEX Coding, Integrations, Customizations, Development Certifications, Lightening UI Aura Development, LWC Development.

- Completion of Trailheads & Badges related to Salesforce Platform Development.

Sales Cloud :

- Hands-on experience in Configuring & customizing Sales Cloud modules : Salesforce Declaratives & Configurations, Account Management, Contract Management, Lead Management, Opportunity Management, Order Capture, Forecasting, Territory Management, Reports, Dashboards.

- Completion of all the Sales Cloud Trailheads & Badges.

Experience Cloud :

- Hands-on experience of Cloud Modules & Functionalities like : Salesforce Declaratives & Configurations, Salesforce Community/Portal Configurations, Partner &/or Customer Onboarding, Lead Management, Account Management, Opportunity Management, Case Management, Article & Content Management, Standard & Custom Template Usage, Reports, Dashboards.

- Completion of all Experience Cloud Trailheads & Badges.

Service Cloud :

- Hands-on experience in Configuring & customizing Service Cloud modules : Salesforce Declaratives & Configurations, Account Management, Contact Management, Case Management, Web to Case, CTI Integration, Social Channels, Omnichannel, Entitlements & SLA Management, Article & Content Management, Reports, Dashboards.

- Completion of all Service Cloud Trailheads & Badges.

Any Industry Clouds :

- Hands-on experience in any Industry Cloud like : B2B eCommerce, B2C eCommerce, Marketing Cloud (B2C Marketing), Pardot (B2B Marketing), Field Service Lightening/ServiceMax, HealthCloud, FinanceCloud, CPQ, Consumer goods Cloud etc.

- Completion of Trailheads & Badges for any of the Salesforce Industry Clouds.

Required Behavioral Competencies :

Accountability :

- Takes responsibility for and ensures accuracy of own work, as well as the work and deadlines of the team.

Collaboration :

- Participates in team activities and reaches out to others in team to achieve common goals.

Agility :

- Demonstrates a willingness to accept and embrace differing ideas or perceptions which are beneficial to the organization.

Customer Focus :

- Displays awareness of customers stated needs and gives priority to meeting and exceeding customer expectations at or above expected quality within stipulated time.

Communication :

- Targets communications for the appropriate audience, clearly articulating and presenting his/her position or decision.

Drives Results :

- Sets realistic stretch goals for self & others to achieve and exceed defined goals/targets.

Certification s:

- Min 3 SFDC Certifications.