HamburgerMenu
hirist

Job Description

Experience : 13-16 Years


Job Description :

- Based on user requirements analysis, provide solutions to the customer that meet customer expectations.

- Collaborating with clients to understand their business requirements and develop solutions to meet their needs.

- Leading a team of consultants and developers to ensure successful project delivery.

- Communicating with clients and stakeholders to provide regular updates on project progress and to address any concerns or issues that arise.

- Continuously learning and staying up-to-date with the latest Salesforce technologies and best practices and sharing this knowledge with the team.

- Contributing to the development of intellectual property and thought leadership content in the form of white papers, case studies, and presentations.

- Ensuring that the solutions being developed are scalable, maintainable, and aligned with industry best practices.

- Innovate via conceptualizing new tools and accelerators toward competency-building activities.

- Participating in the development of project plans and timelines and ensuring that projects are delivered on time and within budget.

- Prepare functional designs, and system configuration, perform relevant testing and deployment of the designed, business solution.

Required Technical/ Functional Competencies :

Platform Development :


- Hands-on experience in APEX Coding, Integrations, Customizations, Development Certifications, Lightening UI Aura Development, LWC Development.


Sales Cloud :


- Hands-on experience in Configuring & customizing Sales Cloud modules : Salesforce Declarative & Configurations, Account Management, Contract Management, Lead Management, Opportunity Management, Order Capture, Forecasting, Territory Management, Reports, Dashboards, Lightening UI Aura Development, LWC Development, CPQ.

Experience Cloud :


- Hands-on experience with Cloud Modules & Functionalities like Salesforce Declarative & Configurations, Salesforce Community/Portal Configurations, Partner &/or Customer Onboarding, Lead Management, Account Management, Opportunity Management, Case Management, Article & Content Management, Standard & Custom Template Usage, Reports, Dashboards, Integrations, Lightening UI Aura Development, LWC Development.


- Completion of all Experience Cloud Trailheads & Badges.

Service Cloud :


- Hands-on experience in Configuring & customizing Service Cloud modules : Salesforce Declaratives & Configurations, Account Management, Contact Management, Case Management, Web to Case, CTI Integration, Social Channels, Omnichannel, Entitlements & SLA Management, Article & Content Management, Reports, Dashboards, Integrations, Lightening UI Aura Development, LWC Development.

Any Industry Clouds :


- Hands-on experience in any Industry Cloud : B2B eCommerce, B2C eCommerce, Marketing Cloud (B2C Marketing), Pardot (B2B Marketing), Field Service Lightening/ServiceMax, HealthCloud, FinanceCloud, CPQ, Consumer goods Cloud, etc.

- Completion of Trailheads & Badges for any of the Salesforce Industry Clouds.

Required Behavioral Competencies :

Accountability :


- Being a role model for taking initiative and ensuring others take initiative, removing obstacles for others, taking ownership for results and deadlines for self and others, and acting as a role model for being responsible.

Collaboration :


- Leads team activities that support collaboration. Determines common goals and shares responsibilities for results; begins to build partnerships across groups.

Customer Focus :


- Understands the client, market and economic trends to establish ways of creating value of existing and new customer aligned to organizational imperatives.

Vision Alignment :

Leadership Competencies as Applicable :


- Create action plan based on Business objectives.


- Manages all the internal and external issues that may affect the organization's vision, mission and objectives.

- Leads & directs a strategic planning team to address & outline the future direction of Department.

- Prioritize the work based on Departments priority.

- Demonstrates a "can do" attitude and is willing to stretch self to achieve and exceed defined goals/targets.

Decision Making :


- Considers impact on the directly involved parties while making decisions.

- Knows how to analyze difficulties down to their root.

- Demonstrated ability to take timely decisions when clear guidelines & process are defined.

- Takes ownership for and ensures accuracy of own work, meets deadlines, and asks questions about possible gaps to ensure clarity of ownership.

Coaching Mindset :


- Actively seeks inputs/feedback from his superior and peers, to identify opportunities for improving his own performance and capability.

- Works with team to implement the learnings.

Change Advocate :

- Considers innovative ideas provided by others.

- Adapts the change effectively using quality control systems & methods.

- Implements cutting edge ideas to develop business unit services.

- Demonstrates the willingness to work through the change transition.


- Effectively communicates the plan of Change.

Certifications :

- SFDC Architect level Certification.


info-icon

Did you find something suspicious?