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Job Description

Experience : 5- 8 Years


Job Description :

- Analyze requirements and develop technical solutions aligning to Salesforce best practices.

- Based on user requirements analysis, provide solutioning to customer which meets customer expectations.


- Define optimal design and solution to client provided requirements.

- Deliver customer requirements within agreed timelines and adhering to SLAs agreed.

- Drive the team for delivery excellence.

- Innovate via conceptualizing new tools and accelerators toward competency building activities.

- Mentor and guide team members, providing support on project deliverables.

- Prepare functional designs, system configuration, perform relevant testing and deployment of the

designed, business solution.

- Technically lead the team in Salesforce projects.

Required Technical/ Functional Competencies :


Platform Development :


- Hands-on experience in APEX Coding, Integrations, Customizations, Development Certifications, Lightening UI Aura Development, LWC Development.

Sales Cloud :


- Hands-on experience in Configuring & customizing Sales Cloud modules : Salesforce Declaratives & Configurations, Account Management, Contract Management, Lead Management, Opportunity Management, Order Capture, Forecasting, Territory Management, Reports, Dashboards, Lightening UI Aura Development, LWC Development, CPQ.

Experience Cloud :


- Hands-on experience of Cloud Modules & Functionalities like : Salesforce Declaratives & Configurations, Salesforce Community/Portal Configurations, Partner &/or Customer Onboarding, Lead Management, Account Management, Opportunity Management, Case Management, Article & Content Management, Standard & Custom Template Usage, Reports, Dashboards, Integrations, Lightening UI Aura Development, LWC Development.

- Completion of all Experience Cloud Trailheads & Badges.

Service Cloud :


- Hands-on experience in Configuring & customizing Service Cloud modules: Salesforce Declaratives & Configurations, Account Management, Contact Management, Case Management, Web to Case, CTI Integration, Social Channels, Omnichannel, Entitlements & SLA Management, Article & Content Management, Reports, Dashboards, Integrations, Lightening UI Aura Development, LWC Development.


Any Industry Clouds :


- Hands-on experience in any Industry Cloud: B2B eCommerce, B2C eCommerce, Marketing Cloud (B2C Marketing), Pardot (B2B Marketing), Field Service Lightening/ServiceMax, HealthCloud, FinanceCloud, CPQ, Consumer goods Cloud etc.

- Completion of Trailheads & Badges for any of the Salesforce Industry Clouds.

Required Behavioral Competencies :


- Accountability : Takes responsibility for and ensures accuracy of own work, as well as the work and deadlines of the team.


- Collaboration : Shares information within team, participates in team activities, asks questions to understand other points of view.

- Agility : Demonstrates readiness for change, asking questions and determining how changes could impact own work.


- Customer Focus : Identifies trends and patterns emerging from customer preferences and works towards customizing/ refining existing services to exceed customer needs and expectations.


- Communication : Targets communications for the appropriate audience, clearly articulating and presenting his/her position or decision.


- Drives Results : Sets realistic stretch goals for self & others to achieve and exceed defined goals/targets.

Certifications : Min 5 SFDC Certifications.

At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale.


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