- Deep understanding of different DevOps processes and its integration with multiple different solutions of cloud native and cloud agnostic services/tools/technologies and creating best practices to implement it in different environments.

Required Technical/ Functional Competencies :

Domain/Industry Knowledge :

- Specialized knowledge of clients business processes and basic knowledge of technology, platform, product & DevOps Processes.

- Prepare process maps/workflows/business cases, medium to complex models, apply industry standards & analyse current-state, define to-be processes.

Requirement Gathering And Analysis :

- Design a demo system to demonstrate, extract functional/non-functional requirements & document it & system/software specification in complex scenarios.

- Analyse the impact of change requested/enhancement/defect fix/conduct technology/business gap analysis and identify gaps in transition requirements, identify modules impacted, features/functionalities arrive at high level estimates/develop traceability matrix.

Platform/ Technology Knowledge :

- Specialized knowledge of implementation on product/platform standards and technologies.

- Implement processes or configure/customize products and provide inputs in design and architecture and drive adoption of industry standards and best practices.

- Adhere standard processes (CI/CD), scenarios, documents of low-level design. Analyse/review various frameworks/tools, handle medium to complex modules.

Infrastructure Management :

- Specialized knowledge/develop infra process for on-premise and cloud, follow its automation standards and best practice.

- Able to develop/execute infra automation scripts & creates/verify centralized infra-as-code process & plan/develop/conduct test cases, analyses results & impact, identify root cause for issues.

- Application Build, Deployment, Testing & Security Automation Process through CI/CD, Continuous Testing and Continuous Security :

- Specialized knowledge of application build, deployment, testing, security automation principles and frameworks.

- Create version control strategy for code & automation, understanding of usage of tools/technologies for CI/CD/CT/CS processes.

- Create pipelines for application build, deployment and integration of testing & security into pipelines and create monitoring dashboard to examine build and deployment matrix. Create security tasks and integrate.

Architecture Tools And Frameworks :

- Specialized knowledge of architecture tools & frameworks.

- Implement tools & framework in a complex scenario/conduct tools/customization/tailoring workshop.

Customer Management :

- Specialized knowledge of customers business domain, technology, and principles.

- Use the latest technology, build it into client engagement and understand the customer business and pro-actively suggest solutions which leads to additional business.

Operations Management Including Monitoring And Logging :

- Specialized knowledge of infrastructure & application operations including monitoring, logging/reporting through dashboards, automation principles and frameworks for monitoring and logging solutions, design automation process of implementation.

- Create matrices for infrastructure and application monitoring.

Change & Release Management :

- Specialized knowledge of change record (CR) tool, change management activities and their impacts.

- Process steps for submission/review of change records, deployment, post-implementation review, all the elements of a CAB and ECAB and release management activities.

- Able to maintain mandatory change book to reflect/identify changes/changes/review records/classify as low/medium/high risk and authorize the progression of change records.

Required Behavioral Competencies :

Accountability :

- Takes responsibility for and ensures accuracy of own work, as well as the work and deadlines of the team.

Collaboration :

- Shares information within team, participates in team activities, asks questions to understand other points of view.

Agility :

- Demonstrates readiness for change, asking questions and determining how changes could impact own work.

Customer Focus :

- Identifies trends and patterns emerging from customer preferences and works towards customizing/ refining existing services to exceed customer needs and expectations.

Communication :

- Targets communications for the appropriate audience, clearly articulating and presenting his/her position or decision.

Drives Results :

- Sets realistic stretch goals for self & others to achieve and exceed defined goals/targets.

Resolves Conflict :

- Displays sensitivity in interactions and strives to understand others views and concerns.