Qualified candidates should have 15+ years of experience and a demonstrated track record in solution design, integration, technical configuration, installation and trouble-shooting of Marketing Automation Frameworks like Unica, Adobe, Braze, Salesforce, etc.
The role requires a 4-year university degree.

Responsibilities :

- Qualified candidates are responsible for implementation of the HCL Unica Suite, including : Campaign, Interact, Contact Optimization, Plan, Journey, Deliver & Link

- Lead Unica services customer engagements providing solutions, specifically facilitating client-facing activities related to requirements and design for solution definition, proposal and client acceptance.

- Document, present and gain client acceptance of proposed Unica marketing solutions (e.g., requirements documentation, design/architecture documents and associated diagrams).

- Perform and/or support product configuration, unit, system, acceptance and performance testing.

- Perform and/or support product configuration asset migration across installations, including production deployment and go-live.

- Provide guidance and enablement to client technical staff in the maintenance and configuration of the Unica products, as well as

supporting architecture components (e.g., WebSphere/Web Logic/Tomcat, JBoss, databases and file systems,) and associated environmental maintenance activities (e.g., backup and recovery).

- Design integrations between Unica products and third-party applications.

- Installation, architectural design, performance/scalability, and hardware sizing for Unica product installations and upgrades to address requirements relative 3-tier architectures, network, security, high availability, web/application server clustering, virtualized environments, database connectivity.

- Perform product installations and upgrades, including self-sufficiency in installation and configuration of WebLogic, WebSphere, Tomcat and/or JBoss

- Lead and/or direct client staff in relational database creation, table, view and index creation, SQL script development, execution and query performance tuning for DB2, Oracle, MS SQL Server, MariaDB, PostgreSQL and/or HCL OneDB.

- Qualified candidates can configure SQL clients for access to all of the above primary relational databases.

- Preferred candidates also must be experienced in the above in Big Data platforms, including Hadoop, Teradata and Netezza and/or Cloud Hosted databases like Snowflake, Google BigQuery, Redshift and/or Actian Avalanche

- Perform initial system administration activities in Microsoft Windows, RedHat Linux, AIX operating systems, including system monitoring and configuration utilities, as well as associated batch or shell scripting and execution techniques.

- Apply common data modeling, design, and documentation techniques (e.g., Entity Relationship Diagrams (ERDs), data dictionaries, Visio diagram views).

- Perform Java API program design, development, unit test and execution.

- Candidates with Interact experience (real-time inbound) also implement integrations utilizing SOAP, Java, REST-like APIs, including design of message sequence diagrams between calling systems and Interact.

- Cloud Native experience Helm Charts, Docker Containers and Kubernetes Clusters as well as Cloud Platform : GCP, AWS, Azure and OpenShift is a plus

- Experience installing Kafka and Kafka integrations is a plus

- OpenShift experience

- Build intellectual capital to be used as accelerators for solution delivery, and enablement.

- Assist with product and services sales opportunities.

Products :

- Preferred : experience with HCL Unica Suite, including Campaign, Interact, Contact Optimization, Plan, Collaborate Journey, Deliver & Link.

- All were formally branded Affinium or IBM OR Experience with other Marketing Automation Platforms like Salesforce or Adobe