- Serve as the primary liaison between business users, product teams, designers, developers, and QA teams.

- Facilitate workshops, requirement discussions, and stakeholder meetings.

- Manage requirement changes and ensure proper documentation and communication across teams.

- Build strong relationships with internal and external stakeholders.

Product & Technology Collaboration :

- Work closely with Product Managers and Engineering teams throughout the Software Development Lifecycle (SDLC).

- Translate business requirements into actionable user stories and product backlogs.

- Support sprint planning, backlog grooming, and Agile ceremonies.

- Assist in prioritizing features based on business value and technical feasibility.

Process Modeling & Solution Design :

- Analyze existing business processes and identify opportunities for automation and optimization.

- Create process flows, workflow diagrams, wireframes, and business models.

- Support solution design discussions and recommend best-fit technology solutions.

- Ensure proposed solutions align with business objectives and user needs.

Testing & Quality Assurance :

- Prepare test scenarios, test cases, and business validation criteria.

- Coordinate and support User Acceptance Testing (UAT).

- Validate delivered functionalities against documented requirements.

- Work with QA teams to resolve defects and ensure product quality.

Data Analysis & Reporting :

- Analyze business data and generate actionable insights to support decision-making.

- Create dashboards, reports, and performance metrics for stakeholders.

- Monitor key business and product performance indicators.

- Support data-driven product and business decisions.

Project Delivery Support :

- Track project progress and ensure requirements are delivered within timelines.

- Identify risks, dependencies, and potential roadblocks.

- Support project managers in ensuring successful project execution.

- Participate in release planning and implementation activities.

Required Qualifications :

- Bachelor's degree in Computer Science, Information Technology, Engineering, Business Administration, or a related field.

- 5-8 years of experience as a Business Analyst in software development, product-based companies, SaaS organizations, or digital transformation projects.

- Strong understanding of Software Development Life Cycle (SDLC) and Agile methodologies.

- Experience working closely with engineering, product, and QA teams.

Technical Skills :

- Requirement Gathering & Analysis

- BRD, FRD, SRS Documentation

- User Stories & Acceptance Criteria

- Agile & Scrum Methodologies

- JIRA, Confluence, Azure DevOps

- Process Mapping & Workflow Design

- SQL and Data Analysis

- Wireframing Tools (Figma, Balsamiq, Lucidchart, Visio)

- UAT Planning & Execution

- API Understanding and System Integrations

- Dashboarding & Reporting Tools (Power BI, Tableau)

Preferred Skills :

- Experience working in SaaS, FinTech, E-commerce, HealthTech, EdTech, or Product Engineering environments.

- Knowledge of REST APIs, microservices architecture, and cloud-based applications.

- Strong analytical and problem-solving capabilities.

- Excellent communication and stakeholder management skills.

- Ability to manage multiple projects and priorities in a fast-paced environment.

- Experience working with cross-functional and distributed teams.

Key Competencies :

- Business Analysis

- Functional Analysis

- Product Requirement Management