As an Business Analyst, your primary responsibilities include conducting thorough requirements analysis, serving as a liaison between internal and external stakeholders.

To excel in this role, you should possess a strong analytical mindset, a track record of overseeing technical and content management system projects, and the ability to effectively communicate and translate business concepts to both technical and non-technical stakeholders.

PRIMARY RESPONSIBILITES :

- Serve as a liaison between internal and external stakeholders.

- Conduct requirements analysis, evaluate business processes, identify areas for improvement, and develop and implement solutions.

- Document business requirements, develop project plans, and help enforce change control procedures.

- Translate clients' business needs into detailed business requirements documents, use cases, and systems interaction diagrams.

- Collaborate with cross-functional teams to provide business and technical direction throughout the project lifecycle.

- Stay up-to-date on the latest process and software development advancements.

- Conduct meetings, share findings through presentations, and document and communicate the results of your efforts.

- Gather critical information from stakeholder meetings and produce valuable reports or documents.

- Manage projects, develop project plans, and monitor performance.

- Adhere to client-established audit procedures to ensure smooth project deliveries.

- Update and maintain procedures, product specifications, and customer-facing API documentation.

SKILLS & EXPERIENCE :

- 2-3 years of experience in Business Analyst role, with strong relationship management, account management, and support experience.

- Able to handle technical discussions and should have a fair understanding of web applications (full- stack), CMS, programming languages, APIs, and databases.

- Experience working with technical teams and clients to address requirements questions.

- Familiarity with Agile, Waterfall, and Iterative project management methodologies and lifecycles.

- Experience in preparing test strategies, test plans, and test use cases.

- Strong communication skills and a team player.

- Excellent proficiency in MS Word, Excel, and PowerPoint.

- Demonstrated ability to manage and prioritize workloads.

- Proven track record of delivering on time and meeting client commitment