We are looking for a seasoned Workday HCM professional to lead and support Workday implementations, maintenance, and integrations across multiple functional areas.

The ideal candidate will have hands-on experience in end-to-end implementation projects, L2/L3 support, and a strong understanding of Workday HCM modules including Core HCM, Compensation, Time Tracking, Benefits, Payroll, Security, and more.

Key Responsibilities :

- Lead multiple Workday HCM implementations end-to-end across functional areas such as Core HCM, Compensation, Time Tracking, Benefits, Payroll, and Security administration.

- Configure Workday workflows, rules, validations, notifications, and other functional elements in collaboration with Recruitment/Talent Management.

- Manage integrations between Workday and other ERP/enterprise systems using APIs, integration templates, and connectors.

- Analyze complex integrations, assess release impacts, and plan regression testing.

- Actively engage in the Workday community to identify trending solutions and recommend improvements for system implementation.

- Ensure data management complies with regulatory and geographic requirements.

- Provide L2 support : debug, triage, escalate, resolve, deploy configuration changes, and document root causes.

- Provide L3 support : collaborate with vendors and product teams to enhance workflows, configurations, and features per business needs.

- Capture end-user requirements for enhancements (SRs) and coordinate with vendors for configuration changes.

- Support end-user education, issue resolution, and maintain knowledge base documentation.

- Utilize ServiceNow for tracking support tickets and maintenance activities.

Preferred Qualifications & Skills :

- Experience in healthcare or regulated industries.

- Strong familiarity with Workday business processes, security, integrations, and reporting.

- Understanding of Agile development practices and collaborative project delivery.

- Exposure to AI/ML capabilities within Workday or related platforms (e.g., automation triggers, smart suggestions).

- Knowledge of Workday release management and feature enablement.

- Excellent analytical, problem-solving, and communication skills.

- Ability to work independently and as part of cross-functional project teams