- 12+ years of experience and distinct knowledge in the area of CCaaS solutions, must have expertise in Webex CC.

- Good exposure and senior level experience on Webex

- At least 2-3 years in an equivalent role as Solution Architect or Consultant for Communication & Collaboration or comparable IT area.

- Master`s degree and more than 12 years of professional experience in the field of communication or CCaaS/IT-services

- Good customer profile with strong communication and negotiation skills

- Strong presentation and demo skills, also to be able to conduct customer workshops

- Good ability to work in a team, and experienced in working with international teams is very helpful

- Very good control on English as business communication language

- Able to deliver significant stakeholder influence to resolve problems. Expected to give technical guidance to others to help resolve issues outside of the domain of the role.

- Provides thought leadership to senior internal stakeholders and customers regarding the overall future platform and/or customer solutions.

- Acts as a point of contact for technical expertise to advise senior stakeholders, internal and external.