Hiring for : Technical Lead - ServiceNow Developer

Experience : 10+ Years of IT Experience

ServiceNow Experience : 7+ Years

Certification : ServiceNow CSA Mandatory

Location : Pune, Maharashtra

Walk-in Drive Details :

Date : Saturday, 24 October 2026

Time : 10 : 00 AM - 5 : 00 PM

No. of Open Positions : 3

Venue : Suites 401 / 402, Pentagon Tower - P2, Magarpatta City, Hadapsar, Pune, Maharashtra - 411013

About the Role :

We are looking for an experienced Technical Lead - ServiceNow Developer to lead platform development, customisation, integrations, and implementation activities across the ServiceNow ecosystem. The ideal candidate will have strong hands-on expertise in ServiceNow administration, scripting, integrations, and deployment processes, along with experience leading a team of developers.

Key Responsibilities :

- Lead ServiceNow development, configuration, customisation, and platform administration.

- Develop server-side and client-side scripts using Business Rules, Script Includes, Client Scripts, UI Policies, and Glide APIs.

- Develop and enhance Service Portals, Service Catalogs, Flow Designer workflows, and automated processes.

- Build and maintain REST/SOAP integrations using Integration Hub and MID Server.

- Manage Import Sets, Transform Maps, CMDB configurations, and Discovery concepts.

- Implement automated testing using the Automated Test Framework (ATF).

- Manage Update Sets, CI/CD deployment processes, and release activities.

- Troubleshoot platform issues and optimise performance.

- Lead solution design, conduct code reviews, and ensure development quality.

- Manage and mentor a team of 5+ developers in an Agile/Scrum environment.

- Collaborate with stakeholders to translate business requirements into scalable ServiceNow solutions.

Mandatory Technical Skills :

- ServiceNow Platform Administration

- Server-side and client-side scripting

- Business Rules, Script Includes, Client Scripts, UI Policies, and Glide APIs

- Service Portal Development

- Flow Designer and Integration Hub

- REST and SOAP Integrations

- Import Sets and Transform Maps

- CMDB and Discovery concepts

- Service Catalog Development

- Automated Test Framework (ATF)

- Update Sets and CI/CD deployment

- Performance Optimisation and Troubleshooting

- Integration Patterns and MID Server

Module Experience :

- Mandatory : ITSM

- Preferred : ITOM, CSM, ITAM / SAM

- Nice to Have : HRSD, HCLS

Leadership Skills :

- Team management experience leading 5+ developers

- Code reviews and quality assurance

- Technical solution design

- Agile/Scrum methodology

- Stakeholder management and cross-functional collaboration

Experience & Certifications :

- 10+ years of overall IT experience

- 7+ years of hands-on ServiceNow experience

- ServiceNow Certified System Administrator (CSA) - mandatory

- ServiceNow Certified Application Developer (CAD) - preferred

- Any one ServiceNow implementation certification - preferred

Who Should Attend?

Candidates who meet the experience and certification requirements and have strong hands-on ServiceNow development, integration, and technical leadership experience are encouraged to attend.

Please carry an updated resume and details of your ServiceNow certifications.