Location : Mumbai

Experience : 3 - 6 Years

Your Role : Solution Engineer

Team : Pilots / POC (Pre Sales)

We are looking for enthusiastic and self-driven individuals with strong analytical and communication skills to join our Customer Operations team as a Solution Engineer. In this role, you will work on customer pilots/POCs, supporting the implementation of VuNets platform and helping demonstrate value through hands-on execution.

Roles & Responsibilities :

- Assist in execution of customer pilots / POCs within defined timelines

- Understand customer environments, basic architecture, and use cases

- Support platform setup, configuration, and data onboarding

- Work on integrating data sources such as infrastructure, applications, and logs

- Create basic dashboards and visualizations to showcase insights

- Analyze data and assist in identifying patterns, issues, and recommendations

- Work closely with Solution Leads and team members during pilot execution

- Provide regular updates on progress and challenges

What You Bring :

Mandatory Skills :

- Strong expertise in Kubernetes : Production-grade deployment, cluster hardening, resource optimization, troubleshooting

- Kafka : Design, tuning, and monitoring of large-scale Kafka clusters for high-throughput messaging.

- SQL : Strong expertise in writing and optimizing SQL queries for large datasets.

- DevOps mindset : Hands-on with python scripting, Infrastructure as Code (Terraform, Helm), and monitoring/logging tools (Prometheus, Grafana, ELK).

- At least 3+years of experience in IT Infrastructure Management, observability and APM tools implementation.

- Experience in working with large scale IT infra, including applications, databases, network and cloud native architectures.

- Experience in solution design of resilient, scalable, cloud-native architectures across on-prem, private and hybrid clouds.

- Strong hands-on experience in Linux and Scripting

- Good oral and written communication skills

Observability Domain Knowledge :

- Understanding of Open Telemetry, Infrastructure Monitoring, Log Aggregation, RUM, and Synthetic Monitoring concepts.

- Familiarity with how observability platforms aid in incident detection, triage, performance tuning, and SLA management.

- Keen interest in troubleshooting and optimizing digital journeys for critical business applications in BFSI.

- Exposure to AI/ML-based alerting or anomaly detection in observability tools.

Good to have :

- CKA Certification : Certified Kubernetes Administrator

- ClickHouse : Deployment, scaling, query optimization for observability workloads

- ElasticSearch, Docker, Big Data Tools

- REST APIs, Web Services, JMX, MongoDB

- Exposure to AI/ML-based alerting or anomaly detection

- Familiarity with customer digital journeys in BFSI domain