VMock - Technical Project/Program Manager

Description :

Key Responsibilities :

- Work closely with founders to identify, prioritize, and execute strategic, organization-wide initiatives.

- Translate founders vision into actionable project plans with clear ownership and measurable outcomes.

- Drive alignment across engineering, product, design, customer success, sales, marketing, finance, and operations.

- Lead cross-functional workstreams and act as a central coordination point between founders and functional leaders.

- Provide founders with structured updates, risk assessments, and data-driven recommendations for decision-making.

- Manage dependencies, streamline workflows, and ensure accountability across teams.

- Translate business requirements into technical tasks and support engineering teams with architecture and integration decisions.

- Oversee delivery of SaaS products, features, and integrations, including cloud deployments, releases, and versioning.

- Ensure product reliability, scalability, and performance align with SaaS best practices.

- Collaborate with customer success and product teams to improve onboarding, adoption, and customer experience.

- Serve as the primary contact for clients and internal stakeholders; communicate updates, risks, and

blockers clearly.

- Lead sprint ceremonies, planning sessions, retrospectives, and cross-team discussions.

- Track budgets, optimize resource allocation, and forecast capacity across project phases.

- Establish program governance, efficient processes, and operational excellence across teams.

Required Qualifications :

- 4- 8 years of project management experience, including at least 2+ years managing SaaS-based projects or platforms.

- Strong understanding of SDLC, Agile/Scrum, DevOps practices, and cloud technologies (AWS/Azure/GCP).

- Proven ability to manage cross-functional technical teams.

- Excellent communication, stakeholder management, leadership, and analytical skills.

- Proficiency with project/program management tools (Jira, Asana, Trello, MS Project, etc.).

Preferred Qualifications :

- Experience with microservices, APIs, data engineering, or enterprise SaaS solutions.

- Familiarity with CI/CD automation and cloud-native architectures.

- Experience managing distributed or remote teams.