Overview :

An experienced Release Manager with 5+ years of DevOps related release management, who leads teams to follow best practices in development standards and coding reviews. You have an enthusiasm for learning new skills and initiative to deliver the best outcomes for our clients.

You will be primarily responsible the management and protection of releases through, where appropriate, Build/Develop, QA, UAT, Pre-Prod and Production environments for Salesforce Commerce Cloud

Responsibilities :

- Negotiating, planning, and managing all release activities.

- Analysing risks and resolving issues that affect release scope, schedule, and quality.

- Working cohesively with external partners, suppliers, and product owners.

- Develop common strategies for release governance across multiple systems

- Communicate release details and schedules to the Business as required.

- Act as guardian to uphold the integrity of the branching strategy and ensure processes are optimised to enable frequent and smooth releases

- Know and understand impacts of branches and code merges in the repositories used by the dev teams.

- Work with third party managed-hosting providers to increase automated processes end-to-end

- Work with the development teams.

- Coach and help automate release processes.

- Inform senior management of enterprise-wide exposure to release risk and effectively mitigate it

- Create, track, and maintain a published release and deployment calendar.

- Know the tech stack of the development process so you can participate and discuss with the development teams the challenges of the full delivery workflow. A core background in eCommerce technologies is a must.

- Maintain release documentation and manage key information such as build and release procedures, dependencies, and notification lists.

- Work with Infrastructure teams to improve a process, pass awareness of potential problems risks and oversee that the process is fit for the Release process needs.

- Work closely with Project Management to ensure the efficiency of the delivery of Programmes and Projects (Control, Plan, Measure, Predict and React).

- Work with Service Management in the Post-Mortem analysis and improvements identification.

- Understand Infrastructure where applications will be deployed, and the different technologies that can be involved in a complex ecommerce environment. This way you should build bridges between the product delivered and Infrastructure that supports it

Required skills/experience :

- Experience in DevOps related release management including implementing and managing the release management lifecycle

- Experience in software development, preferably on web (e-commerce) sites.

- Knowledge in software build, repository, and maintenance tools like Jenkins, Bitbucket or any other automation build and deployment tools.

- Experience working in agile environments with SCRUM methodologies.

- Passionate about delivering quality software and defending the customer/end-user perspective.

- Good communication skills and teamwork believer.

- Good technical understanding required in Investigating, resolving and triaging release defects

- Strong time management & organisational skills.

- Interested in automating things.

- You like to learn and investigate new technologies that the company is working with or will work in the future.

- Experience in Continuous Integration, Delivery, Deploy methodologies.

- Excellent negotiation skills and an ability to handle sensitive issues with tact and diplomacy.