Role Overview :

Job Description Technical Program Manager (Infrastructure & Change Management).

We are seeking an experienced Technical Program Manager with a strong background in Infrastructure and Storage technologies, coupled with proven expertise in Program and Change Management.

The ideal candidate will be responsible for driving end-to-end program execution, enabling organizational transformation, and ensuring seamless delivery of strategic initiatives.

This role requires excellent stakeholder engagement, leadership, and communication skills to support a globally distributed team, primarily interfacing with counterparts in the US.

Key Responsibilities :

Program Management Leadership :

- Lead and drive multiple concurrent infrastructure/storage-related initiatives at a program level, ensuring alignment with strategic objectives.

- Define, establish, and track program governance structures, KPIs, and program milestones.

- Manage dependencies, risks, and cross-functional deliverables across multiple projects.

Change Management :

- Serve as the change leader for infrastructure transformation initiatives, ensuring smooth adoption of new technologies, tools, and processes.

- Develop and execute change management strategies, including communication plans, stakeholder engagement, and training programs.

- Establish a framework for tracking adoption, measuring impact, and managing organizational readiness.

Communication & Stakeholder Management :

- Act as the key liaison between global delivery teams and US-based stakeholders, providing clear updates, executive-level reporting, and risk/issue management.

- Facilitate leadership reviews, steering committee updates, and business alignment sessions.

Hands-On Program Ownership :

- Demonstrate a hands-on program management approach, going beyond reporting to actively drive outcomes in planning, execution, and delivery.

- Partner with technical SMEs (in infrastructure/storage domains) to ensure program deliverables meet both technical and business expectations.

Team Collaboration & Global Coordination :

- Work closely with onshore (US) and offshore teams ensuring overlap during 8 AM4 PM EST/CST timezones.

- Foster a highly collaborative and transparent working environment across distributed teams.

Required Qualifications :

Experience :

- 10+ years in Program Management, with at least 5+ years in Infrastructure/Storage programs.

- Proven expertise in end-to-end change management, including stakeholder engagement, adoption tracking, and organizational readiness.

- Demonstrated ability to lead large-scale infrastructure or transformation programs across geographies.

Skills & Knowledge :

- Strong knowledge of Infrastructure domains storage, servers, data center modernization, or cloud-related programs.

- Program management certifications (PMP, PgMP, MSP, or equivalent) preferred.

- Change management certification (e.g., Prosci, ACMP) would be a strong plus.

- Ability to manage budgets, forecasts, and vendor engagements when required.

- Excellent communication, leadership, and influencing skills, with the ability to manage executive stakeholders.