Basic Requirements:

- At least 4-6 years of work experience in IT, solution development, Trackwise and operations.

- At least 2-3 years' experience working with Veeva QMS, Windows, Linux, database technologies, and PL/SQL, GitHub, agile methodologies

- Configure Veeva Vault QMS modules including workflows, document types, lifecycles, fields, and dashboards.

- Manage configuration changes using Agile tools (e.g., JIRA), ensuring traceability and documentation.

- Participate in quarterly Veeva releases, assessing impact and implementing necessary configuration updates.

- Troubleshoot and resolve configuration issues, escalating to Veeva support as needed

- Support integration efforts with other interface systems

- Strong working knowledge with Service Now for incident, problem, and change management

- Demonstrated knowledge of Veeva QMS through certifications or extensive working knowledge.

- Ability to work with business owners to define key business requirements and convert to technical specifications.

- Experience working in regulated environments and with internal systems quality policies and procedures

- Demonstrated ability to establish trusting relationships with business partners

- Demonstrable ability to understand and influence integration points cross-functionally

- Strong written and oral communication.

- Demonstrated interpersonal, self-management, collaboration, project management, and problem-solving skills.

Additional Preferred Requirements :

- Veeva Vault QMS certification.

- Experience in working in Scrum - agile methodologies, coding standards, code reviews, source management (GitHub), build processes

- Experience with integration tools (e.g., MuleSoft).

- Pharmaceutical or healthcare industry experience