VAYUZ Technologies - Technical Lead - Platform Services

Description :

Responsibilities :

Primary Responsibilities :

- Deliver infrastructure support across Windows, RHEL, Storage, Virtualization, IaC, and Cloud platforms.

- Design and provision infrastructure services to meet business needs.

- Manage storage operations, including automated reporting, maintenance, failover tests, and upgrades.

- Lead patching, vulnerability remediation, and security compliance.

- Support incidents, problems, and change requests with focus on service improvement.

- Maintain lifecycle management for all infrastructure components and highlight risks for end-of-life systems.

- Ensure effective data center and cloud capacity management.

- Maintain monitoring and alerting across all infrastructure layers.

- Provide technical documentation for configuration, processes, and services.

Core Delivery Responsibilities :

- Build strong working relationships across global and local teams.

- Ensure all changes follow processes, including PRR, CMDB updates, and CAB reviews.

- Optimize cost and manage third-party vendors to improve operational efficiency.

- Participate in the on-call rotation for after-hours support.

- Support branch disaster recovery requirements for both drills and real event.

- Apply service management discipline and escalate issues on time.

Technical Responsibilities :

- Provide deep technical support across Windows, Linux, Azure Cloud, Storage, SQL, Networking, and Virtualization.

- Use automation tools including PowerShell, Azure CLI, ARM Templates, Terraform, and Ansible.

- Manage code repositories and CI/CD pipelines.

- Act as an escalation point for service desk, desktop, and application teams.

- Ensure infrastructure adheres to global security policies.

Team and Organizational Responsibilities :

- Mentor Desktop and Dealing Room Support teams when required.

- Participate in cross-skilling programs to reduce key-man risk.

- Promote knowledge sharing and continuous improvement.

- Ensure all health and safety, organizational policies, and compliance tasks are completed on time.

- Support a positive team environment and maintain work-life balance.

Skills :

Must have :

- 8+ years of experience in a similar role.

- Azure Cloud engineering, including hybrid connectivity.

- Windows and Linux administration.

- Infrastructure automation using PowerShell, Azure CLI, ARM Templates, and Terraform.

- Ansible automation experience.

- Storage technologies such as NetApp.

- SQL or PostgreSQL knowledge.

- Networking and communication fundamentals.

- Virtualization and IaC experience.

- CI/CD and code repository management.

- Ability to document infrastructure and processes clearly.

Nice to have :

- Azure certifications such as AZ-104.

- Exposure to global banking infrastructure environments