Responsibilities :

- Design, implement, and manage enterprise web proxy solutions using Skyhigh Security Cloud Proxy as the primary platform.

- Administer and support Trellix Web Proxy as a secondary solution.

- Ensure secure web access by enforcing web filtering, URL categorization, malware protection, and data loss prevention policies.

- Monitor proxy performance, availability, and security events; proactively troubleshoot and resolve issues.

- Implement and maintain SSL inspection, authentication mechanisms, and access control policies.

- Integrate proxy solutions with identity providers (AD, LDAP, SSO) and other security tools.

- Support cloud, on-prem, and hybrid environments with seamless proxy connectivity.

- Participate in incident response, root cause analysis, and service restoration efforts.

- Support audits, compliance requirements, and security assessments.

- Maintain operational documentation, configurations, and standard operating procedures (SOPs).

- Collaborate with network, security, and infrastructure teams to enhance secure web gateway architecture.

Qualifications :

- 5- 10 years of hands-on experience with Skyhigh Cloud Proxy implementations and operations.

- Strong working experience with Trellix Web Proxy administration and support.

- In-depth knowledge of Secure Web Gateway (SWG) technologies and proxy architectures.

- Experience with SSL decryption, certificate management, and authentication methods.

- Strong understanding of web security threats, malware protection, and policy enforcement.

- Experience supporting 24x7 operations, including UK/US shifts and weekend rotations.

- Strong troubleshooting, analytical, and problem-solving skills.

- Excellent communication and documentation skills.