Posted on: 30/01/2026
Description :
We are seeking an experienced Business Analyst with a proven track record in managing SaaS-based projects and collaborating with global customers (Australia, UK, USA).
The ideal candidate should have experience in driving product and process excellence through data-driven insights and stakeholder collaboration.
Key Responsibilities :
- Translate business needs into functional and technical specifications for development teams.
- Work closely with product managers, UX/UI designers, and technical teams on SaaS product
enhancements.
- Conduct requirement workshops, gap analysis, and feasibility assessments.
- Define user stories, acceptance criteria, and maintain the product backlog.
- Support end-to-end project lifecycle from requirement gathering to post-deployment review.
- Facilitate communication between business and technical teams across time zones.
- Perform data analysis, reporting, and impact assessments for process improvements.
- Ensure alignment of solutions with business objectives and regulatory compliance.
- Participate in user acceptance testing (UAT) and provide functional support.
Key Skills & Competencies :
- Strong experience with SaaS applications, Agile/Scrum methodology, and SDLC.
- Excellent communication and stakeholder management skills with international clients (US,
UK, Australia).
- Hands-on experience with tools such as JIRA, Confluence, MS Visio, Figma, and SQL.
- Strong analytical, problem-solving, and documentation skills.
- Ability to work independently in a fast-paced, cross-functional environment.
Preferred Qualifications :
- Strong working knowledge of relevant Microsoft applications.
- Proven ability to manage projects and user testing.
- Extensive experience with data visualization.
- High proficiency in technical writing.
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Functional Area
Data Analysis / Business Analysis
Job Code
1607693