Varicent SPM Development Consultant

Position Summary :

Level : Consultant or equivalent

As an experienced Consultant at Consulting, you will be responsible for individually delivering high quality work products within due timelines. Need-basis you will be mentoring and/or directing junior team members/liaising with onsite/offshore teams to understand the functional requirements.

Work youll do :

Independently design, build, and deliver medium/high complexity stories. Use standard estimation methods for user stories.

Own medium-complex modules; perform PoCs, grooming, present design options to TLs. Drive technical grooming; participate in solutioning and PoCs with option analysis.

Engage juniors to follow best practices; perform code reviews and fixes with minimal oversight. Coordinate with onshore/client teams; ensure juniors understand requirements; build client rapport.

Define release management strategy, pipeline management, repository integration with DevOps. Drive meeting agendas; support weekly status reports. Elevate industry knowledge; leverage Delivery Excellence/automation/Smartstarts.

Configure and extend Agentforce/GenAI components; perform PoCs for GenAI-powered features. Mentor Analysts on technical tasks; support technical solutioning and PoCs.

The team :

Step into our Sales & Service team, where technology powers business impact and innovation drives everything we do. As a global, dynamic group, we deliver seamless, end-to-end solutionsadvising on strategy, implementing advanced CRM or back-office platforms, and enabling continuous business improvement. Here, youll collaborate with passionate, creative minds to transform sales models, elevate service excellence, and optimize customer operations. If youre ready to grow your expertise, make bold ideas real, and help redefine the customer experience for leading organizations, this is your next big move. Join us and shape the future of sales and service!

Qualifications :

Must Have Skills/Project Experience/Certifications :

- 3 - 6 years of hands-on experience in working with Varicent (erstwhile IBM SPM) Tool v7 and above

- Experience in working on SPM technologies (preferred), apart from Application and Maintenance Services (AMS), Support and Maintenance and Data Integration is required.

- Proficiency in writing database queries and overall knowledge of database concepts is required

- Ability to design and develop reports and dashboards as per business requirement

- Experience in :

a. Creating/Modifying calculations, views, data stores in Varicent

b. Reporting for different roles and titles

c. Handling ad-hoc data change requests by the client

d. Working with complex data structures in extracting and transforming data

e. Working with data extraction from multiple databases such as Oracle, SQL Server and Teradata

f. Developing and managing web reporting portals (data extraction, load, creation of portal pages, testing, etc.)

- Programming structural data validation checks and identify data discrepancies

- Knowledge of database management tools

- Knowledge of SQL and PL/SQL

- MS Excel and Access

- MS PowerPoint

Education : BE/B.Tech/M.C.A./M.Sc (CS) degree or equivalent from accredited university

Location : Bengaluru/Hyderabad/Pune/Chennai