Vaibhav Global Limited (VGL) is a leading electronic retailer of jewelry and lifestyle products.

In FY 2023-24, VGL reported a turnover of ~$365 million and employs 4,000+ people globally, with 3,000+ based in Jaipur, India.

Multi-Channel Presence.

VGL reaches a broad audience through its TV, e-commerce, and digital retail platforms :

- Shop LC (USA) - Live broadcasts to 60M+ homes with a strong e-commerce presence.

- TJC, UK - Reaches 27M+ homes through TV and digital platforms.

- Shop LC Germany - Broadcasts to 40M+ homes, expanding VGL's European market presence.

- Ideal World (UK) - Acquired in 2023, a leading UK teleshopping & digital sales platform.

- Mindful Souls - Acquired in 2023, a fast-growing subscription-based e-commerce brand focused on spiritual and wellness products.

Social Impact & ESG Initiatives :

- Your Purchase Feeds. - VGL's flagship one-for-one meal program has provided 99M+ meals to schoolchildren in India, the US, and the UK.

- Employee Volunteering - Encourages employees to donate two hours monthly for charitable activities.

- Sustainability Commitment - Focused on renewable energy, waste reduction, and green initiatives.

- IGBC Award Winner - Recognized for excellence in green built environments at its Jaipur SEZ unit.

- Assigned a 'Combined ESG Rating 72 (Strong)' from ICRA ESG Ratings Limited.

Talent & Culture :

- Humanocracy & Micro-Enterprises - VGL fosters a decentralized, empowered work culture, enabling small, agile teams to drive innovation and ownership.

- Talent Density & Meritocracy - Prioritizing high-performance teams, rewarding talent, and a culture of excellence.

- GPTW Certified - Recognized as a Great Place to Work across India, the US, the UK, and China.

Recognition & Achievements :

- Top Exporter Award - Honored by GJEPC for being India's largest exporter of silver and colored gemstones.

- Operational Excellence - A strong track record in value-driven retail and customer-centric growth.

Job Summary :

We are seeking an experienced QA Lead to oversee the quality assurance efforts for our software development and IT systems.

The ideal candidate will have a strong technical background, excellent leadership skills, and a proven track record of implementing quality processes to ensure the delivery of high-quality products.

Key Responsibilities :

Leadership and Strategy :

- Lead the QA team by providing guidance, mentoring, and performance management.

- Develop and implement QA strategies, methodologies, and processes.

- Act as a liaison between development, business, and other stakeholders to ensure QA alignment with project goals.

Test Planning and Execution : .

- Create detailed, comprehensive, and well-structured test plans and test cases.

- Define and track quality metrics, including defect densities and open defect counts.

- Oversee functional, performance, security, and regression testing.

Process Optimization :

- Drive continuous improvement in testing processes, tools, and methodologies.

- Evaluate and integrate automation tools to increase testing efficiency.

Team Management :

- Manage a team of QA analysts and engineers, including task allocation, performance reviews, and skill development.

- Foster a culture of quality and accountability within the team.

Collaboration and Communication :

- Collaborate with cross-functional teams to understand system requirements and design testing solutions.

- Communicate QA status, risks, and solutions effectively to stakeholders.

Risk Management :

- Identify and mitigate project risks related to quality and delivery timelines.

- Proactively address defects and coordinate resolution efforts with development teams.

Requirements :

Education and Experience :

- Bachelor's degree in computer science, Information Technology, or a related field.

- More than 7 years of experience in quality assurance, with at least 3 years in a lead role.

Technical Skills :

- Strong understanding of software QA methodologies, tools, and processes.

- Experience with test automation tools like Katalon, Selenium, Appium, or similar.

- Good to have knowledge of programming/scripting languages such as Python, Java, or C#.

- Familiarity with Agile and DevOps practices.

Soft Skills :

- Excellent leadership, problem-solving, and decision-making abilities.

- Strong analytical skills and attention to detail.

- Effective verbal and written communication skills.

Preferred Qualifications :

- Experience with CI/CD pipelines.

- Knowledge of cloud platforms like AWS, Azure, or Google Cloud.

- Certification in QA or Testing (i.e., ISTQB, CSTE).

Location : Jaipur, India.