- 6 years total experience and at least 3 years of Administration and Operations experience with IBM Workload Scheduler (Maestro/TWS) or similar

- Proficient in the technical capabilities of scheduling

- Strong customer service focus and written communication skills

- Understanding of Incident, Problem and Change processes & controls

- Experience in developing and supporting system management tools to deploy, configure and monitor servers and services.

- Understanding of Windows and Linux environment.

-Develop and design complex batch workflows in order to support application functional batch workflows.

- Customer facing and providing information and training to Customers.

- Able to build new schedules and jobs which are in line with client Scheduling Best Practices.

- Able to make recommendations to Customers on how a job should be scheduled using IWS batch workflow designs best practices.

- Make changes to existing jobs streams and jobs as requested.

- Expert usage of the TDWC.

- Expert understanding of batch workflow and automation Best Practices.

- Able to give Customers expert advice and training on using the TDWC and Best Practices.

- Expert ability to troubleshoot and recognize issues with the daily plan. (i.e., why a job did not start, etc.).

- Makes recommendations for improvements to Scheduling Best Practices and policies & procedures.