Role Summary :

The incumbent will lead enterprise-wide non-SAP applications including SuccessFactors, in-house systems, integrations, and IT PMO. The role will focus on digital transformation, AI-led innovation, and application governance to enhance business efficiency and scalability.

Key Responsibilities :

1. Enterprise Application Leadership :

- Lead strategy, implementation, and support of all non-SAP enterprise applications.

- Manage platforms including SuccessFactors (HRMS) and in-house applications.

- Drive standardisation, consolidation, and automation of business processes.

- Reduce dependency on manual processes through system-driven solutions.

2. AI & Digital Innovation :

- Drive adoption of AI/ML solutions across enterprise applications.

- Implement intelligent automation (RPA, workflows) and AI-driven analytics.

- Enable chatbots and virtual assistants across HR, operations, and IT.

- Evaluate and onboard AI SaaS platforms ensuring security and compliance.

- Align AI initiatives with data privacy (DPDPA) and governance standards.

3. Application Integration & Architecture :

- Define enterprise integration strategy across SAP (S/4HANA) and non-SAP systems.

- Govern API-based integrations (REST/SOAP) and middleware platforms (SAP CPI or equivalent).

- Ensure data consistency, integrity, and unified system architecture.

- Eliminate siloed applications and enforce integration governance.

4. SuccessFactors Governance :

- Oversee lifecycle management of all SuccessFactors modules.

- Ensure data accuracy, audit compliance, and workflow governance.

- Drive enhancements, adoption, and process optimisation across HR functions.

5. In-House Application Management :

- Govern development and enhancement of custom applications.

- Ensure proper documentation (BRD/FSD), audit trails, and control mechanisms.

- Promote secure coding practices and scalable architecture.

- Rationalise redundant applications and streamline systems.

6. IT PMO Leadership :

- Lead IT PMO across enterprise application and transformation initiatives.

- Establish governance for project execution (Agile/Waterfall).

- Monitor budgets, timelines, risks, and dependencies.

- Provide governance dashboards and insights to leadership.

7. Governance, Risk & Compliance :

- Ensure application compliance with internal policies and regulatory requirements.

- Enforce role-based access controls, audit logs, and traceability.

- Mitigate shadow IT risks and ensure controlled onboarding of applications.

8. Vendor & Stakeholder Management :

- Manage vendors for applications, integrations, and AI solutions.

- Evaluate performance based on SLAs and delivery outcomes.

- Collaborate with business stakeholders for requirement alignment.

- Act as escalation point for critical issues.

9. Leadership & Team Management :

- Lead teams across SuccessFactors, application development, integration, and PMO.

- Drive accountability, ownership, and capability development.

- Build a high-performance, governance-driven team culture.

Ideal Candidate Profile :

- 10 to 15 years of experience in enterprise applications and digital transformation.

- Strong expertise in SuccessFactors, application integration, and PMO governance.

- Exposure to AI/ML, automation, and enterprise architecture frameworks.

- Proven leadership in managing cross-functional application teams.

- Strong stakeholder management and business alignment capabilities.

Location : Ludhiana

Education :

UG : Diploma in IT, B.Tech / B.E. in Information Technology, B.Sc in Information Technology (IT), B.Com in IT.

PG : Master in IT Management in Any Specialization, MBA/PGDM in Information Technology.

Key Skills : Enterprise Applications, Application Development, Artificial Intelligence, SuccessFactors Governance, Machine Learning, Enterprise Application Integration, Enterprise Integration.