Tide - Product Analyst

About The Role :

- Product Discovery : Conduct hypothesis-driven deep dives into existing product usage data to identify user pain points, quantify the size of the problem, and propose actionable solutions.

- Solution Confidence : Lead product experimentation efforts, designing and analysing tests to build confidence in the features we plan to invest in.

- Youll be the go-to expert for product experiments, ensuring they provide meaningful data to guide decision-making.

- Product and Feature Performance Review : Collaborate with product teams to establish and measure KPIs that reflect the impact of new and existing features.

- With the ability to bring together across Tide metrics and data to paint the full picture of all experience investments made.

- Your analyses will ensure that product developments solve real user problems, drive increased adoption and business outcomes.

- Goals to KPI Translations : Work with product managers to translate user goals and outcomes into business KPIs, identifying the most impactful hypotheses that will drive product success.

- Youll also collaborate with analytics engineers to enable seamless KPI reporting through intuitive dashboards. As well as working with other product analysts across Tide to build a full compelling narrative.

- Self-Serve Product Analytics : Partner with data, engineering, and data science teams to deliver a world-class self-serve analytics platform.

- Youll ensure that our experimentation stack, including tools like LaunchDarkly, Segment, and Heap, is optimised for business and product teams to use effectively.

What We Are Looking For :

- Have 8+ years of experience in Product Analytics, preferably within digital or fintech products.

- Strong ownership mindset and are always eager to see the impact of your work

- Comfortable in leading and solving vague and ambiguous problems with minimal guidance

- Good communication skills and the ability to create a clear and compelling narrative from the complex data analysis to different stakeholders

- You are someone who always looks for new opportunities of creating impact for the business, you dont wait for things to be told to you

- Experience in taking a business question or problem and turning it into an insight brief from both quantitative and qualitative data

- Good SQL/Python Proficiency

- Ability to effectively form relationships across the business in order to help with the adoption of data driven decision making

- Experience capturing stakeholder requirements across various levels of seniority and functions and building appropriate analytical solutions

- Youre a self-starter - you take initiative in spotting opportunities and finding ways to solve challenges with data

What You Will Get In Return :

- Self & Family Health Insurance

- Term & Life Insurance

- OPD Benefits

- Mental wellbeing through Plumm

- Learning & Development Budget

- WFH Setup allowance

- 15 days of Privilege leaves

- 12 days of Casual leaves

- 12 days of Sick leaves

- 3 paid days off for volunteering or L&D activities

- Stock Options