Posted on: 22/07/2025
Responsibilities :
- Responsible for developing technical/User documentation and service procedures for customers and service engineers.
- Creates, develops, plans, writes, and edits User's Manual, Upgrade Procedure, Factory Automation Manual, Online Help, and Release Notes.
- Conducts interviews with various users and technical/engineering/product staff to gather data for documentation. Interfaces with functional organizations to develop content for the procedures.
- Researches and converts technical information into manual and/or web-based documents for non-technical and technical users. Conducts review meetings and discussions independently with engineering and technical staff.
- Support testing and validation of new procedures and methods. Improves steps and develop new content if needed.
- Follows documentation best practices, formats and templates. Learns new software, tools and techniques for high quality documentation. Produces products that conform to the company documentation and quality assurance standards. Recommends formats responsive to technical and customer requirements.
- Exerts good project management skills on the assigned projects, conducts reviews with stakeholders, provides regular updates to the stakeholders and functional groups; assesses risks and actions; assesses efforts, time and resource requirements; resourceful to drive actions or seek actions; maintains action trackers and project documentation.
- Involves stakeholders from various departments and assess the need to update documentation. Monitors the errors, mistakes, changes requested and implements the changes in the documentation quickly.
- Strives to develop and maintain high technical skills. Participates in technical activities to maintain technical skills on the assigned product.
Requirements :
- Candidate should have Engineering Background
- Bachelors/Masters in Engineering/Physics/Mathematics
- 2-8 yrs of Exp in Tech writing (can either be a SW or a HW tech writer, but must be willing to do HW Tech writing)
- Candidate MUST be from a Product company . If candidate is from Services company, their end client /Project MUST be Product company.
- Exp in DITA XML std ( highchances .
- Excellent verbal and written Communication Skills
Mode of Work : Hybrid
Location : Chennai
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