Job Description

Title : Technical Specialist (VDI)

Experience : 8 to 10 years

Location : Remote, Bangalore , Mumbai, Chennai

Shift timings- 5 : 30 pm to 2 : 30 am (US shift)

Pick up and drop facility available

Must Haves :

- Overall 8+ years of experience in IT Infrastructure.

- Must have hands on deployment of Horizon infrastructure in large environment

- 4+years of experience in Omnissa Horizon

- Extensive hands-on experience (typically 4+ years) in enterprise VDI, Omnissa Horizon product suite, Omnissa workspaceone Access, Omnissa DEM, 3rd party IDM integration and supporting VMware/Microsoft technologies.

- 4+ years of proven experience with VMware Enterprise Products, EUC Horizon.

- Certification preferred : VMware VCAP/VCIX (Desktop & Mobility), AWS/Azure Architect, Omnissa Horizon.

Role And Responsibilities :

- Extensive hands-on experience (typically 4+ years) in enterprise VDI, Omnissa Horizon product suite, Omnissa work spaceone Access, Omnissa DEM, 3rd party IDM integration and supporting VMware/Microsoft technologies.

- Expertise in hybrid cloud architectures, including AWS, Azure, and on-premises solutions.

- Good knowledge on diagnostics & troubleshooting of Omnissa Horizon versions & understanding of ESXi, vSphere and cloud platforms.

- Experience with Log Analysis and basic scripting skill sets to automate daily operations.

- Excellent communication and stakeholder management skills; capable of translating technical requirements into actionable plans.

- Must have hands on deployment of Horizon infrastructure in large environment.

- Experience in handling creating HLD, LLDs and solution documents.

- Good knowledge on the Horizon Suite and troubleshooting user level issues.

- TCP/IP knowledge with good foundation on LAN Technologies such as network switching and routing and DNS, etc.

- Good Windows Server Administration and troubleshooting Skills

- Good hands-on skills in Hyper converged infrastructure

Primary Skill Set :

- Overall 8+ years of experience in IT Infrastructure.

- 4+ years of proven experience with VMware Enterprise Products, EUC Horizon

- Certification preferred : VMware VCAP/VCIX (Desktop & Mobility), AWS/Azure Architect, Omnissa Horizon.

Secondary Skill Set :

- 100% Fluency on English

- Good verbal and Written Communication

- Good Team player work with senior team members, conduct technical session, mentoring L1 team members

- Ability to achieve the highest level of customer satisfaction

- An interface with Customers and Third party OEMs and HW vendors is expected raising call with Microsoft, VMware and other vendors

- Self-motivated and Results oriented

- Expected to work US and UK shifts based on the organizational needs and be available to be on- call on a rotational basis including night shifts

Experience : 4+years of experience in Omnissa Horizon

Soft Skills :

- Good/Excellent Communication Skills (Speak, Read, Write)

- Report Writing

- Analytical & problem-solving skills

- Good presentation skills

- Willingness to Continually Learn

- Team Player & People Management

Education : Any Engineering /Diploma/BSC/MCA / MCM (with IT specialization)