As a Technical Solutions Consultant, you support external clients and consult internal teams to continuously develop your understanding of translating commercial business models/needs into technical solutions. You work with technical and non-technical IC level users/clients/partners/stakeholders internally and externally.

You manage project workstreams and support your team in creating custom solutions, repeatable solution development, customer requirement gathering and mapping, and solution scoping and development. You possess core technical skills and are developing your knowledge of troubleshooting, systems design and integration, and our technologies and processes.

Responsibilities include :

- Help define problems at the system level or from a broader perspective and design a workable solution. Basic understanding of how factors or components in a system interrelate.

- Help define the appropriate components at scale, application programming interfaces (APIs), and data for a given system to meet specific requirements of the user and the ability to validate the system correctness and functionality.

- Collaborate with internal and external stakeholders in their respective process lifecycle to provide technical guidance or identify possible existing or new technical solution offerings to help shape the outcomes (e.g., pre and post contract) with some guidance.

- Contribute to product requirement documents (PRDs) to record product specifications, validate PRDs to ensure customer/partner and internal needs are met, with some guidance.

- Help maintain strategic relationships with key stakeholders in customer and/or partner organizations to deliver or manage quality technical solutions and services.

- Help enhance customer/partner relationships and seek out new customer/partner opportunities through consultation and engagement.

- Help write solution code in collaboration with internal or external developers/users/partners/clients/stakeholders (as needed).

- Help test products/solutions for customers/partners before release through different phases (e.g., internal testing, user acceptance testing).

- Contribute to resolving bugs and refining product/solutions through feedback collection and iteration.

- Help launch products/solutions to customers/partners after getting approval from stakeholders.

- Contribute to maintenance of services and manage products/solution security as appropriate.

- Help troubleshoot defined technical issues throughout solution delivery and deployment by generating and analyzing relevant data, proposing fixes, and validating solutions.

- Help escalate or triage issues to other teams (e.g., engineering, legal) as appropriate.

- Help coordinate with other teams to ensure the issues are resolved in a timely manner and help identify patterns to mitigate risks in the future.

- Help leverage solutions based on defined customer/partner business objectives and technical requirements.

- Execute and support discussions with internal teams and users/clients/partners/stakeholders to define solution constraints and scope.

- Reinforce the value of solutions through design sessions with the customer/partner.

- Execute on architecture design.

- Help scale existing or create repeatable solutions (e.g., best practices recommendations, tutorials, blog articles, sample code) and ensure effective documentation of repeatable solutions with some guidance.

- Help assess and identify gaps and issues in current products based on user feedback or metrics analysis.

- Support communication of product gaps and issues to internal teams (e.g., Product Management, Business Development, Engineering).

- Execute on solving gaps and issues by technical contribution that can take the form of developing, validating, and documenting new features/solutions.

- Execute upon long-term technical solution strategies in collaboration with cross-functional teams and influence the direction and priority of technical product features and/or the solution.

Minimum role qualification requires proficiency in :

- Debugging and troubleshooting

- Consultative skills

- Core Tech role related knowledge

- Technical acumen

- Stakeholder management strategy

- Team Management

- Situational leadership

- Industry knowledge

- Opportunity and pipeline management

- Systems Thinking (Knowledge)

- System design or Coding

- Knowledge of SQL scripting and execution.

- Hands-on experience with web debugging tools and protocols.

- Technical problem-solving skills.

- Understands the AdTech ecosystem, including technical diagnostic skills and logical "deep-dives."