Technical Project Manager/Program Manager

Description :

Role & Responsibilities :

We are seeking a dynamic and detail-oriented Technical Project Manager. This is a high-impact opportunity to manage and monitor software projects across teams while also driving delivery excellence, Agile coaching, and process improvements. The ideal candidate brings experience in project management within a product or technology-driven environment, a strong understanding of Agile methodologies, and a keen interest in process governance and continuous improvement.

Project Management & Delivery Oversight :

- Plan and manage multiple concurrent technology projects across multiple teams.

- Collaborate with teams to define project plans, timelines, and resource allocations.

- Track progress using Agile tools (Jira, Confluence) and ensure timely delivery.

- Generate reports and maintain dashboards on project status, risks, and timelines.

- Facilitate daily stand-ups, sprint planning, and retrospectives.

Process Definition & Governance :

- Design and implement processes for Agile delivery, ticket management, and support workflows.

- Conduct audits, spot checks, and process reviews to ensure compliance.

- Identify delivery bottlenecks and drive continuous improvement.

Stakeholder Communication :

- Serve as the bridge between Engineering, QA, Support, and Product teams

- Regularly update leadership on delivery progress, risks, and process gaps

- Simplify technical progress and status for executive-level reporting

Ideal Candidate :

- 3+ years of experience in Project Management / program management / Delivery Excellence roles within technology or SaaS organizations.

- Strong understanding of Agile/Scrum practices and tools like Jira, Confluence.

- Hands-on experience in any technical function (QA, development, testing, or project coordination).

- Ability to lead process governance, including documentation, audits, and stakeholder alignment.

- Excellent communication, analytical thinking, and stakeholder management skills.

- Self-driven, highly organized, and outcome-focused.

Desirable Qualifications :

- Certifications such as PMP, CSM, or CMMI-related are a plus.

- Exposure to process maturity models or experience contributing to CMMI audits is preferred.

Perks, Benefits and Work Culture :

- Competitive salary package.

- Opportunity to learn from and work with senior leadership & founders.

- Build solutions for large enterprises that move from concept to real-world impact.

- Exceptional career growth pathways in a highly innovative and rapidly scaling environment.