Job Title : Technical Manager Salesforce

Experience : 15 - 20 years

Location : Bangalore

Employment Type : Full-time

Job Summary :

We are seeking an experienced Salesforce Technical Manager to lead the design, implementation, and delivery of complex Salesforce solutions across multiple clouds. This role requires a blend of technical expertise, project management skills, and leadership abilities to manage enterprise-scale Salesforce programs. You will oversee development teams, ensure solution quality, and act as the bridge between business stakeholders and technical teams.

Key Responsibilities :

Technical Leadership :

- Lead the end-to-end technical design and implementation of Salesforce solutions across Sales, Service, Health, Marketing, and Experience Clouds.

- Drive Salesforce configurations and Force.com development (Lightning, Apex, Visualforce).

- Guide teams in applying Salesforce best practices, including Apex design patterns, asynchronous operations, governor limits, and API integrations.

- Define and enforce CI/CD pipelines, automated testing, version control (Git), and DevOps best practices.

- Establish and maintain sandbox strategy, user/license management, and security compliance.

- Ensure performance, scalability, and reliability of Salesforce solutions.

Project & Delivery Management :

- Oversee Agile ceremonies (PI Planning, Daily Standups, Sprints, Demos, Retrospectives).

- Manage multiple Salesforce projects simultaneously, ensuring on-time, high-quality delivery.

- Collaborate with business stakeholders, product owners, and architects to gather and refine requirements.

- Monitor project risks, dependencies, and budgets while ensuring alignment with business goals.

Team & Stakeholder Management :

- Mentor and coach Salesforce developers, admins, and junior managers.

- Foster a culture of continuous improvement and innovation within the team.

- Collaborate with cross-functional teams, including integration, security, and enterprise architects.

- Act as the primary technical point of contact for clients, providing clear communication and regular updates.

Requirements :

- 12 16 years of overall IT experience, with at least 68 years in Salesforce project delivery and technical leadership.

- Proven experience managing large Salesforce implementations across multiple clouds.

- Strong expertise in :

a. Apex, Lightning (LWC, Aura), Visualforce

b. Integration (REST/SOAP APIs, middleware tools)

c. Agile methodologies (Scrum, SAFe, or similar)

- CI/CD pipelines, Git, DevOps tools (e.g., Copado, Gearset, Jenkins)

- Hands-on experience with security models, data management, and sandbox strategy.

- Strong leadership and people management skills, with experience mentoring teams.

- Excellent client-facing, communication, and stakeholder management abilities.

- Salesforce certifications (Application Architect, System Architect, Technical Architect, or Cloud-specific) are highly desirable.

Preferred Qualifications :

- Prior experience working in a consulting environment or with global clients.

- Exposure to enterprise-scale integration landscapes (e.g., SAP, Oracle, MuleSoft).

- Familiarity with AI, Einstein Analytics, and industry-specific Salesforce solutions (e.g., Financial Services, Healthcare).