We are looking for an experienced Technical Delivery Manager (TDM) who brings a strong mix of hands-on technical expertise and customer-facing project delivery experience.

The ideal candidate will have spent the recent years managing complex technology projects while leveraging a solid backend or architecture-focused technical foundation.

This role demands strong ownership, communication skills, and the ability to lead architecture-level discussions with both technical and business stakeholders.

Key Responsibilities :

- Own end-to-end delivery of customer-facing technology projects, ensuring timelines, scope, quality, and budget adherence.

- Act as the primary point of contact for customers, managing expectations, risks, and escalations.

- Lead and coordinate cross-functional teams including engineering, QA, DevOps, and solution architects.

- Drive architecture-level discussions, solution design reviews, and technical decision-making.

- Translate business requirements into technical delivery plans and execution strategies.

- Identify project risks and dependencies early, perform impact analysis, and drive mitigation plans.

- Ensure adherence to delivery best practices, governance, and process standards.

- Provide regular status updates, reports, and metrics to internal leadership and customers.

- Foster a culture of ownership, accountability, and continuous improvement within delivery teams.

Required Skills & Qualifications :

Experience & Background :

- 10+ years of overall experience in technology delivery roles.

- Minimum 45 years of recent experience in a customer-facing project or delivery management role.

- Strong technical background with 56 years of prior hands-on experience in :

1. Backend programming

2. System architecture

3. Solution engineering

4. SaaS implementation

Technical Expertise :

- Technology-agnostic mindset with strong understanding of system logic, backend processes, and engineering best practices.

- Ability to confidently participate in and lead architecture-level discussions.

- Strong understanding of modern software development lifecycles and delivery models.

Project & Delivery Management :

- Proven experience managing customer-facing projects end to end.

- Strong exposure to project planning, estimation, execution, risk management, and stakeholder communication.

- Experience working in Agile, Scrum, or hybrid delivery models.

Key Competencies (Assessment Focus) :

- Excellent communication and stakeholder management skills.

- Strong sense of ownership and accountability.

- Deep technology understanding with adaptability across platforms and domains.

- Ability to handle situational and use-case-based challenges.

- Strong decision-making and problem-solving skills.

Important Note :

- Candidates with experience limited to internal PMO roles or internal-only initiatives will not be considered for this position.